Hi, All, I'm new here. I got a HF200 but cannot download the videos to any of my computers (Windows Vista & XP). When the USB is connected, Windows recognizes the camera ("New hardware found - Canon HF200") and the camera knows it's connected (a USB symbol shows on the camcorder screen), but then Windows asks for the camera driver - which is nowhere to be found. The Canon site meanwhile says that you don't need a driver with Windows. The Pixela software is installed, but the download bottom is dimmed - it simply does not see the HF200. I have not found anyone in the Internet complaining about a similar problem. Does anybody please know what's the matter?