These exact steps Worked! The only difference for me is after I disabled the USB Mass Storage, it prompted to restart the computer for changes to take effect. I clicked no to this and disconnected the usb for the Canon. Reconnected the usb and found it automatically and the ImageMixer3 transfer utility choice of Save files to my Pc is now lit up. Thank you Saicos.
[QUOTE=awolxx;2489528]I had the same problem. Here’s what I did. Here’s what i did, connected the camera and got the screen that says “do not disconnect the usb cable…”. I still was not able to see the camera as a drive. next I went to device manager clicked on universal Serial Bus controllers and found USB Mass Storage device and disabled it. exited out and disconnected the camera. next i reconnected the camera and all i got was the flashing USB symbol on the camera screen. I went back to device manager and enabled the USB Mass storage device and bingo![/QUOTE]