When I try to play an MP4 file (using WMP11) it plays for about 8 seconds, then freezes, then WMP crashes with the message: Windows Media Player has encountered a problem and needs to close. More info explains that the module is nevideo.ex v18.104.22.168.
Nero ShowTime does the same as WMP. DivX player plays does the same as WMP, crashing after 8 secs, but there is also no audio. RealPlayer plays the file without crashing, audio is OK, but there is no video at all.
When I check the file with Gspot 2.52 it advises the file is 3GPP Media (.3gp) [MP4 compat.] Mime type: video/mp4. When I test it I get a Render: Partial Failure message.
Gspot lists 156 codecs installed (see attached) with no problems reported.
Please advise! Thanks