I bought the Dell Dimension 4600 with the Philips DVD8601 burner.
It did burn successfully DVD+RW media.
A few days ago I tried to burn DVD+R media with no luck. So I got here and I read that I can crossflash it to the Benq DVD DW1620, and so I did (thanks guys, that was cool). Now that I have the benq firmware (B7K9, but I tried others too) I can't burn or read any DVD, not even the DVD+RW that I could read/write with the philips firmware. So, thinking I had a hardware problem, I wrote to Dell and here is what I got:
I understand that you are experiencing issues with dvdrw drive.
Mr. * I wish to explain that the dvdrw drive shipped along with
your system is not capable of reading and writing DVD+R media.
Refer to the link:
The above link refers to "Specifications: Philips DVD+RW User's Manual"
Therefore you cannot write a DVD+R media.
So, the question is, am I missing something? Can I write DVD+R media? (if anyone from Dell reads it, sorry for not trusting you guys..)
And if I can't, how can I go back to the Philips 8601 firmware?