Can BESTBUY cancel a non-bestbuy mail in rebate?

vbimport

#1

Here’s the story. I bought a PX-716a before xmas for $149.99 plus 10% off coupon, comes to $134.99+tax. It also comes with $30 mail in rebate.

This week the price went down to $129.99 with NO rebate, although we can find the rebate form @plextor website here or @newegg here, it says "offer good on purchase made between 1/1/05 through 3/31/05.

I wen’t back to bestbuy today and asked for price adjustment, also to consider the 10% off coupon applied previously. The lady called her supervisor and said:

  1. The 10% off coupon cannot be applied anymore since it was meant for a particular time frame. Duh… but cant complain.
  2. I can choose to keep the price on the receipt, which shows $134.99 and $30 rebate --> $104.99
    or
  3. She can adjust to the current price $129.99 but she will cancel the rebate.
    Is it possible? Since the rebate form will be send to Plextor, not to bestbuy rebate center…

#2

i bought an item at best buy, mailed in rebate, returned item (defective). they sent me snail mail saying item was returned, no rebate for you !!! these bastards have 2 much stuff in the puters. you know you don’t even need a receipt any more. give them your credit card and they will tell you what u bought there in the last 90 days… :eek:


#3

If you’re going to attempt it you should copy the receipt now. Best Buy will make the original up with “returned” or “price matched” and then hand you a new receipt with the current date on it which will likely be outside of the eligibility period of the rebate.


#4

if it is a plex rebate without the best buy stuff on it i think you are in the clear if it is a best buy rebate i think you are cockblocked


#5

I’m sure it’s plextor rebate. Oh well, I’ll wait next week and see if bestbuy gives 30 mir in their price tag.


#6

I can see BB doing that remember they don’t want the price hunter customer
If you think I’m lying take a look at what Brad Anderson, Best Buy’s chief executive had to say:
The customer is always right? Not anymore
Remember :Z BB sucks just buy stuff when its on sale if it isn’t walk out… I do. :bigsmile:


#7

Yeah I read that a while ago. Also maybe I met the wrong rep. She is the one who charge me 40 cents when I returned a spindle with 1 disk used for testing. but she’s always there night and day… argh!


#8

The Ohio Attorney General has taken Best Buy to court and now Office Max for those kind of pratices. (Not sending rebates or/or issueing rain checks) I’m now boycotting rebates and looking for “INSTANT SAVINGS” :iagree:

Joe :bigsmile: