Burning software can't find dvd drive

vbimport

#1

Some software that I use cannot find my dvddrive… I click on my drive and nothing happens, it just says D:, not the name of the actual drive and when I burn a movie, nothing happens at all…

I have a dell xps m140 and I also have the Optiarc AD5540 slimdrive…

A couple days ago, I had a problem with my old dvd drive so I called Dell, they connect via Dell Connect and ever since then it hasn’t worked at all…

I would like to start over from stratch with this, as far as what burning engine, how to make sure my drive is being detected and so forth…

I can watch a movie but I cannot burn anything, I installed Dvdfab and I got the “failed in initialize burning engine” and so forth…