Burning programs will not read drive

I have tried many, many different dvd burning programs say they cant detect my dvd burner. i have an emachine T5082. internet and future shop guy have told me i have a burner. my computer says the device is working properly. im using vista.

seriously, this is driving me nuts, help!

Welcome to the forum :slight_smile:

What programs are you using to (try and) burn? Could it be that they need an update to latest versions?

I don’t use Vista myself, so that’s all I can suggest. I have seen this though when the burner is too new for the programs to recognise.

What is the correct brand and model?
Maybe its just a combo…

Good point. Wouldn’t be the first time a salesperson had told someone they have a burner, when in fact they have a combo drive :wink: