I have been struggling for over a year with a problem burning disks with my NEC 3500 AG. Finally resolved one issue. My Tyan motherboard built in IDE controller was not compatible with the drive. Changing software drivers did not help, but adding a new IDE controller board did.
Now I can burn to cheap generic CD’s all day long without errors.
My problem is in burning DVD’s. I have tried at least 5 different -R disks, and also Sony DVD -RW disks. This weekend I decided to try DVD+R disks and bought Phillips disks right off of NEC’s recommended list. I get about 1 good burn for every 10 attempts. The failures are either immediate in most cases, which at least doesn’t ruin the disk. In other cases, the disk seems to burn all of the way through, and then freezes at 100%, but never closes out the disk. In these cases, you can visually see the burn on the disk, but no computer can recognize any files.
I am using Nero 7, or Burn4Free, or even Windows XP internal burning program, all to the same end. I have also tried Magix Movie Editor Pro.
The drive has been updated to the latest Firmware.
Windows XP SP2 is up to date.
The drive actually ran fine on the same machine under Windows 98. I upgraded with the intention of being able to handle larger video files. I have been miserable ever since!