Burning problem

First off, this is my first post since i just registered (what’s up and all that), now then the problem i have is this: I have been using DVDFab Platinum to make backup copies of some movies and havent had any problems for a while. Now. for some reason, the burning process doesnt want to work at all. The copy process goes through fine and everything, but it acts as though it doesnt even try to copy when the it gets to the burning process, resulting instantnly in “Failed to burn DVD”. I tried different dvds and different blanks that i have not used yet, (btw the kind i’m using now is TDK DVD-R, 1-16 4.7 GB and they have always worked before with no problems) and yet it still wont burn. I even got the latest version of DVDFab Platinum and i’m getting the same result. When i choose not to burn again when it fails it says on the log Task_2 failed Error=116. I asked a friend of mine already and he’s stumped on this. So, i’m asking, is there anything that i may be doing wrong. Please let me know ASAP. Thanks!

Please post a couple of burn log entries. The bottom link in my sig will tell you how to find and post them.

Ok Signals, here is what i have from a previous attempted session:

6/3/2007 6:07:00 PM info ******************** Report session closed *********************
6/3/2007 6:06:28 PM info Media removed. Burning layer not ready to write
6/3/2007 6:06:26 PM error Write error at 0 (16) - Code 05 30 05 [Illegal request, Cannot write medium, Incompatible format]
6/3/2007 6:06:25 PM info Write started 2104480 sectors to write
6/3/2007 6:06:25 PM info Init success: DVD-R packet writing
6/3/2007 6:06:25 PM warning Init DVD-R Packet: Track reserved, 2297888 sectors available. Write start at 0
6/3/2007 6:06:25 PM info Writing speed requested x6.0, effective x6.0
6/3/2007 6:06:25 PM info Available write speed:
6/3/2007 6:06:25 PM info Media ID: RITEKF1
6/3/2007 6:06:25 PM info Media type: DVD-R
6/3/2007 6:06:25 PM info DMA Mode
6/3/2007 6:06:25 PM info Scanned files #10, folder #2 - total size 4308860928 b. (4.01 Gb.)
6/3/2007 6:06:25 PM info Inserted media type : DVD-R
6/3/2007 6:06:25 PM info Write started
6/3/2007 6:06:23 PM info New media inserted. Burning layer is ready to write
6/3/2007 6:06:23 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
6/3/2007 6:06:23 PM info New Drive selected : 1:1:0 - _NEC DVD±RW ND-3530A 102B [E] (Ide)
6/3/2007 6:05:03 PM info New media inserted. Burning layer is ready to write
6/3/2007 6:05:01 PM info Current Drive selected : 1:1:0 - _NEC DVD±RW ND-3530A 102B [E] (Ide)
6/3/2007 6:05:01 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
6/3/2007 6:05:01 PM info User default language : 1033 (0x0409h) - English (United States)
6/3/2007 6:05:01 PM info System default language : 1033 (0x0409h) - English (United States)
6/3/2007 6:05:01 PM info DLL Version 2.1.2.321
6/3/2007 6:05:01 PM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
6/3/2007 6:05:01 PM info Version 3, 1, 2, 6
6/3/2007 6:05:01 PM info ExeName : "C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe"
6/3/2007 6:05:01 PM info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
6/3/2007 6:05:01 PM info ******************** Report session started ********************

While we wait for my good friend signals to return you might try going into Common Settings and under DVD> Write, change the setting Packet Writing to SAO. There may be a conflict with some other software that uses packet writing.

I think the SAO setting that my friend from E.TENN (home of Meco Grills) suggested will probably fix it. Give it a try and post the burn log again if it doesn’t work.

Sorry, I tried that already before but tried it again just in case and it gave me the same result. Here’s the session log:

6/4/2007 1:06:38 AM info ******************** Report session closed *********************
6/4/2007 1:06:06 AM info Media removed. Burning layer not ready to write
6/4/2007 1:06:03 AM error Write error at 0 (16) - Code 05 30 05 [Illegal request, Cannot write medium, Incompatible format]
6/4/2007 1:06:03 AM info Write started 2104480 sectors to write
6/4/2007 1:06:03 AM info Init success: DVD-R packet writing
6/4/2007 1:06:03 AM warning Init DVD-R Packet: Track reserved, 2298496 sectors available. Write start at 0
6/4/2007 1:06:03 AM info Writing speed requested x6.0, effective x6.0
6/4/2007 1:06:02 AM warning Init DVD-R SAO: Can’t reserve track for writing. Code 05 30 05 [Illegal request, Cannot write medium, Incompatible format]
6/4/2007 1:06:02 AM info Writing speed requested x6.0, effective x6.0
6/4/2007 1:06:02 AM info Available write speed:
6/4/2007 1:06:02 AM info Media ID: RITEKF1
6/4/2007 1:06:02 AM info Media type: DVD-R
6/4/2007 1:06:02 AM info DMA Mode
6/4/2007 1:06:02 AM info Scanned files #10, folder #2 - total size 4308860928 b. (4.01 Gb.)
6/4/2007 1:06:02 AM info Inserted media type : DVD-R
6/4/2007 1:06:02 AM info Write started
6/4/2007 1:06:00 AM info New media inserted. Burning layer is ready to write
6/4/2007 1:05:58 AM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
6/4/2007 1:05:58 AM info New Drive selected : 1:1:0 - _NEC DVD±RW ND-3530A 102B [E] (Ide)
6/4/2007 1:04:56 AM info New media inserted. Burning layer is ready to write
6/4/2007 1:04:54 AM info Current Drive selected : 1:1:0 - _NEC DVD±RW ND-3530A 102B [E] (Ide)
6/4/2007 1:04:54 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
6/4/2007 1:04:54 AM info User default language : 1033 (0x0409h) - English (United States)
6/4/2007 1:04:54 AM info System default language : 1033 (0x0409h) - English (United States)
6/4/2007 1:04:54 AM info DLL Version 2.1.2.321
6/4/2007 1:04:54 AM info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
6/4/2007 1:04:54 AM info Version 3, 1, 2, 6
6/4/2007 1:04:54 AM info ExeName : "C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe"
6/4/2007 1:04:54 AM info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
6/4/2007 1:04:54 AM info ******************** Report session started ********************

You know for a little while, i was starting think that something was wrong with the burner itself, but i was able to make a CD still so, i’m not sure. (for music cds i use Sonic Record Now)

Hi arclad84,
Sorry for your trouble. Just reading over your post. I know you chose SAO on the last burn log (post #6), but it appears that it began packet writing and errored out.
Have you made any recent changes to your system?..particularly with respect to burning software. Sonic and Roxio tend to predispose these type of conflicts. A lot of users don’t have issues, but many do.

At this point, I’d recommend uninstalling your optical drives in device manager.
Reboot and XP will reinstall the drives and assign appropriate drivers.
You also may want to consider uninstalling Sonic. I know you use it for music cds, but you can always reinstall.

I’ve gotta crash and recharge these old brain cells…even a little charge will help… :bigsmile:

Hope this helps, we’ll check in tomorrow with you. Oh oh, I think it’s tomorrow all ready… :stuck_out_tongue:

OK, just so i’m clear (because i dont want to mess up the entire computer altogehter) you recommend both dvd drives to be uninstalled and rebooted or just the burner? (I’m sorry as i said I’m nervous, as i’ve never had to do this before, and i just dont want to make it worse, try to bear with me)

No problem and I understand your reservations. This is a simple process, much easier than physically swapping out a drive since you’re not physically replacing a drive. XP will simply find, install and assign drivers in a totally normal fashion after rebooting. No heartache here.
Just don’t delete the IDE channel that your hdd (OS) is on.

You can try uninstalling just the NEC drive first, although there’s no real downside to doing both…personally I’d uninstall both, but it’s your call.

If you’re unsure how to do this just ask.

Your firmware looks to be pretty old and your problem may be resolved with an updating your firmware.
Is this a dell?
There are more recent official NEC firmwares and of course…unofficial
Be certain you choose the correct fw and drive.
This should be provided by dell…
here are a couple more links:

http://www.micheldeboer.nl/firmware/index.html

http://tdb.rpc1.org/#ND3530A

Well. i tried it and apparently it still won’t burn. So maybe it’s somethin in the DVDfab program, i dunno. The drives reinstalled like you said it would so the pc itself is fine. It still didnt work though sorry.

Forgot to ask…did you give any thought to uninstalling Sonic?
I don’t wish to start a war (and I’m not really up to speed on burning music cds, but my kids are), but there are better programs out there and programs that don’t cause as many conflicts for users.
Burrrn works very well and is freeware. Nero also works well for us and many other users without the problems associated with sonic or roxio.

Sorry, I was typing when you were posting.
Are you able to burn with other apps…I mean to dvds?

OK, what i did next was went and gave Clone DVD a try. About the same problem occured. I’m a little more convinced that something’s wrong with either the burner itself or te dvd blanks. What i dont understand is, if the blanks are the problem, why were they workin before and not now? I had just bought this new batch of the TDK DVD-Rs. Then again, somethin maybe messed up in the burner. I know i’m ramblin on and on and i apologizw for that, it’s just nerve wrecking sometimes when you just cant figure it out.

apologizw
Meant to say apologize, my bad.

Hi again, no need to apologize… :wink:
Any thoughts on your firmware and uninstalling sonic?

I’m suspicious about a few things, but I don’t want to complicate this for you or make a bad situation worse.

It looks like the disc just start to burn and fail.
Are these discs still blank?..still usable?

Please let us know the DMA mode on your NEC. (I noted this in your burn log, do you mind checking anyway?)
Take a look in my sig…there are two links, look at both.
Re: the 1st…it’s not suffiicient that it says DMA if available…I need to know the
Current Transfer Mode
If it’s not UDMA 2, please follow the troubleshooting guide.
Don’t hesitate to ask for help if you get stuck.

After checking DMA, download and install nero cd speed (link in my sig).
I’d like you to throw in one of the failed discs and run the benchmark test
(See attached image).

Re: the graphic data: the yellow line represents disc rotation speed (rpm) whereas the green line represents transfer speed,

If the disc won’t test, you may have to use a new disc and try Create disc.


I will bet 10 to 1 your machine is a DELL. If I am wrong tell me. Your choice of media is also poor, Ritek F1 is notorius for burning problems. You can only update the firmware on that burner with hacked firmware because the firmware thats in it is only for the NEC 3530. You might find something on the page above that maineman provided. :iagree:

Yeah , I thought likewise…a dell, but haven’t heard from the OP on that.
I didn’t see squat on dell’s site which is why I posted those links.
Thanks for your input alan… :iagree:

It’s the media! Try using different media first. I recommend that you pick up a spindle of Verbatims and try that. I have an NEC burner and had the same issue with TDK DVDs just last week.
Hi there Maineman!

Verbatims right? Ok, i guess i can try that brand. Hopefully it will help out, if it doesn’t, well…we’ll see i suppose. It would make sense though, since i just bought this batch and not one of these new blanks work. And btw, yes Alan it is a Dell, a DImension 3000 in fact.