Burning Problem

Hi, just joined the forum.

I have an hp pavilion zd8000 with a cd/dvdw TS-L532M burner.

I just started having burning problems. Everything seem to be working fine untill the very end of the burn and then I get an error …“unable to complete”. The wording of the error varies slightly depending on what software I use, which is either Sonic or the windows burning wizard.

The Sonic software that came with the computer gives this more advanced detail which means nothing to me…
Sense: 03 ASC: 0C ASCQ: 00 (Command 00)


Does this pinpoint the problem?

Is there a firware up date for this burner?

I know I am usig quality disks, and the the diagostic tests on the hp site indicate that the burner is working properly.

The only software changes to my system have been windows and norton updates. No other software has been added.

Any help would be greatly appreciated.

First, we need to know what you are trying to burn (data, image, video), second, recommended burning apps are imgburn, nero, roxio.

It is a data disk that I’m trying to burn. Just a bunch of jpg’s.

What discs would that be?

recommended burning apps are imgburn, nero, roxio.