Hi Sharon, I noticed on your other thread that you said you couldn't find a help key. When you open Nero Startsmart, if you don't see the 3 dropdown menu's on the left, there is a little arrow on the left-hand edge of the Startsmart Window. Click on that & you should see 3 menu's, Applications, Nero Toolkit, & Manuals. This hopefully will get you started. Once you get the hang of Nero it really is a great program. If needed, ask for more help. Good Luck!!