I have a 3500A and I am unable to burn a data cd/music cd. I can make a backup copy of a dvd though. Whenever I try to create a cd (ex: Roxio) it tells me that the drive is not a recordable device?
Did you try some different discs, some different software, updating the firmware and/or ide drivers? If all else fails try sticking it in another box. That would tell you whether it is the pc or the drive is bad.
You may want to try the program EAC - it's free and it's good (both Roxio and Nero are known for not having the best audio burning programs)
You can get it at:
How many times are you going to cross post?
This one stays open: http://club.cdfreaks.com/showthread.php?t=128392