Thanks so much for the detailed troubleshooting help. The problem turned out to be unrelated to the solutions/troubleshooting steps that you offered, but your post made me step back and re-think the whole problem. It turned out that there were two issues:
PIO mode – good catch, in my ignorance I completely overlooked that item in the log.
The one system change that had occurred between the PIO issue and the 1click no-start issue was an upgrade from PCTools Internet Security v5.x to v6.x. Because of my busy schedule a couple of weeks elapsed between the initial problem and the PCTools upgrade, then another week or two before I discovered the 1click no-start issue. Apparently I had missed acknowledging one of the prompts from PCTools upon 1click startup to “Allow this program to connect to the internet”. I resolved this by manually adding 1ClickDvdCopyPro.exe and saveifofiles.exe to “Firewall Settings -> Applications” with “Grant Full Access”. Not sure the latter ever tries to use the network connection, I just applied the settings to both to be thorough, since the problem required a power-off to un-stick the system and I didn’t want to have to do that too often.
Everything is back to normal. I want to address some of your specific points below in the interests of helping other users in the future. IMHO you offered an excellent list of things to check but it might be useful to point out variations that work.
[quote=shannon90210;2109466]Remove the Disc(s) from the Drive(s)
Now try to open 1Click
Still a problem opening ?
If able to Open - now
Re- Select your Source and Destination Drives
- from the Drop=down Menus
( Even if it looks correct )
Now with 1ClickPRO open
> Try inserting the Disc
What happens ?
Initially I was having this problem with no disk in the drive. Having a source disk or blank disk in the drive had no effect. 1click was never reaching a point where I could select source or destination.
I have added an action for DVD Movie, labeled “Make DVD Backup” which launches 1click. I have Autoplay set to “Prompt me each time”.
There is no entry for “Blank CD”, but all media types are set to “Prompt me each time”. When 1click prompts for blank media and I insert a blank disk, I cancel the AutoPlay prompt before clicking the “Burn” button. I have been doing this for some time with no issues.
No such tab.
I do have Nero 8 and Easy Media Creator 10 installed. The pain that I went through getting these apps to stop running processes on startup, combined with the implication that uninstalling them might be a logical troubleshooting step, is what prompted me to re-think what system changes had occurred and pursue the course that led me to finding the PCTools issue. Thanks for the “Scared Straight” moment.
I decided to forgo these steps since I have it working. I downloaded ImgBurn in the event I may need it in the future. If you still think it would be useful to post as another piece of “here’s what works” info, especially given that I have two pieces of software that commonly cause problems, I’d be happy to – I just tend to avoid installing any software that I don’t have an immediate need for. BTW – does it integrate with DVD43?
… and …
Here’s some Help - with maybe … reducing your Computer’s load …
I’d recommend that you Try using EnditALL while Copying/Burning
… to free up your resources
… You might be surprised at what’s running - in the background
Open Advanced Windows Care Personal> Tools > Start-Up Manager
( it’s completely free and a very recommended clean-up program )
You will be presented with a listing of the Programs
- Programs that are designated to Start-Up with Windows
- and Descriptions of Each ( Click on Selection )
Any Start Up Entry - Referring to any DVD/CD Software ?
Windows Media Player ?
If So = UN Check it
This only Disables the Program - from the List
- Designated to ‘Start-Up’ - with Windows
You would - still - be able to ‘manually’ start the Program(s) - when needed
UN Check anything - Not Trustworthy
UN Check anything - Not Necessary or Not Preferred
( you may click on an Start-Up item > Select Disable - If you prefer )
You could also , Go into Msconfig - and Deselect unneeded Programs
How to use MSCONFIG ?
While building up this computer I went through and disabled nonessential startup items. The Nero stuff and especially the Roxio stuff was very stubborn – took me several attempts to get their processes to consistently NOT run on startup. FWIW I never see the CPU go over 8% while ripping/burning and with the RAID operating at up to 600MB/sec Read, 475MB/Sec write the DVD drive is the only IO bottleneck – as far as I can tell it’s never waiting long for HDD operations – the HDD indicator only gives very brief flashes while ripping/burning. After spending what I did on performance, I had no desire to p!55 it all away on useless processes.
Again, thanks for your expert help with the PIO problem and for making me think about the other problem more thoroughly.