BurnFailures, last 2 backups

vbimport

#1

The last two backups I’ve attempted had burn failures. I can understand with the earlier burn, bad sectors were detected. I only included that log to illustrate that the failures occur in different locations.

FWIW, the drive is a reflashed Optiarc AD-7190A, I used Flash Utility 2.2.3 which reports the drive info as" F:ATAPI DVD A DH20A3S 9V64 2008/03/o4 1*:39". The Flash ID is “8C 14 00 1B”.

Any help troubleshooting the “Power On or Bus device reset occured” error shown below would be greatly appreciated. I have not made any changes to the system since having success with backups, and I am using the same Verbatim media, same spindle as before – I made it through 3/4 of a spindle with no issues.

If it would be helpful to run any specific tests, for example CDSpeed tests on fresh media(or on the failed discs) please advise as to what tests and what settings would be most relevant – I will run them and post the results.

Thanks,

Dave

Logs:

8/9/2008 12:10:40 PM info ******************** Report session closed *********************
8/9/2008 12:09:05 PM error Burn process failed.
8/9/2008 12:09:04 PM error Writer: Write error at 44640 (16) - Code 06 29 00 [Unit attention, Power On or Bus device reset occured]
8/9/2008 12:05:59 PM info Writer: Lead-in burning time (mS) 10
8/9/2008 12:05:40 PM info Writer: Write started 2203792 sectors to write
8/9/2008 12:05:40 PM info Writer: Writing speed requested x8.0, effective x8.0
8/9/2008 12:05:40 PM info Writer: Available write speed: 8x, 6x, 4x
8/9/2008 12:05:40 PM info Writer: Media ID: MCC-003-00
8/9/2008 12:05:40 PM info Writer: Media type: DVD+R
8/9/2008 12:05:40 PM info Writer: PIO Mode
8/9/2008 12:05:38 PM info Available Virtual Memory : 1954 MB.
8/9/2008 12:05:38 PM info Total Virtual Memory : 2047 MB.
8/9/2008 12:05:38 PM info Memory Load : 27%
8/9/2008 12:05:38 PM info Available Physical Memory : 2047 MB.
8/9/2008 12:05:38 PM info Total Physical Memory : 2047 MB.
8/9/2008 12:05:38 PM info Writer: Scanned files #15, folder #2 - total size 4512241664 b. (4.2 Gb.)
8/9/2008 12:05:38 PM info Writer: Inserted media type : DVD+R
8/9/2008 12:05:38 PM info Writer: Write started
8/9/2008 12:05:37 PM info Volume name DREAM
8/9/2008 12:05:37 PM info Source path for burning “E:\DVD\IClickDVDCopyProWorkingFolder\Temp\DREAM”
8/9/2008 12:05:31 PM info Writer: New media inserted. Burning layer is ready to write
8/9/2008 11:52:21 AM info Writer: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
8/9/2008 11:52:21 AM info Writer: New Drive selected : 0:0:0 - ATAPI DVD A DH20A3S 9V64 [F] (Ide)
8/9/2008 11:52:21 AM info IFO reallocation not required
8/9/2008 11:52:21 AM info Exact Copy completed in 0:22:18
8/9/2008 11:30:02 AM info Working Folder has “962037 Mb.” of free space
8/9/2008 11:30:02 AM info Working Folder : E:\DVD\IClickDVDCopyProWorkingFolder
8/9/2008 11:30:02 AM info Destination : [F] ATAPI DVD A DH20A3S 9V64 (Ide)
8/9/2008 11:30:02 AM info Source size : 4.2021 GB
8/9/2008 11:30:02 AM info Source : [F] ATAPI DVD A DH20A3S 9V64 (Ide)
8/9/2008 11:30:02 AM info Preset: Exact Copy - Everything, no compression (Double Layer if original > 4.7 GB)
8/9/2008 11:30:02 AM info Disable Interactive Media Player: TRUE
8/9/2008 11:30:02 AM info Dual Layer Media: FALSE
8/9/2008 11:30:02 AM info Movie Only Menus: FALSE
8/9/2008 11:30:02 AM info Keep Subtitles: TRUE
8/9/2008 11:30:02 AM info Prefer DTS Audio: FALSE
8/9/2008 11:30:02 AM info Enable media stats collection - VSO: TRUE
8/9/2008 11:30:02 AM info Turn off computer after burn: FALSE
8/9/2008 11:30:02 AM info Delete temporary files: TRUE
8/9/2008 11:30:02 AM info Warn before erasing RW media: TRUE
8/9/2008 11:30:02 AM info Allow DVD tray eject: FALSE
8/9/2008 11:30:02 AM info Prompt for another copy of the same source: FALSE
8/9/2008 11:30:02 AM info Preferred Burn Speed: x8
8/9/2008 11:30:02 AM info DVD-R Write Mode: Prefer DAO(SAO)
8/9/2008 11:30:02 AM info Save Menu Preset: TRUE
8/9/2008 11:30:02 AM info Show Hint popups: TRUE
8/9/2008 11:30:02 AM info START button clicked
8/9/2008 11:30:02 AM info Read access layer: Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
8/9/2008 11:29:51 AM info Volume name: DREAM
8/9/2008 11:29:48 AM info Scanning Source files…
8/9/2008 11:29:48 AM info Destination: [F] ATAPI DVD A DH20A3S 9V64 (Ide) - PIO Mode
8/9/2008 11:29:48 AM info Source: [F] ATAPI DVD A DH20A3S 9V64 (Ide) - PIO Mode
8/9/2008 11:29:48 AM info COPYTODVD: 4.0.4.60
8/9/2008 11:29:48 AM info DVD2DVD: 5.6.6.1 VSO_HWE: 2.1.7.338 BOUDUCON: 2.2.0.42
8/9/2008 11:29:48 AM info DVD43 process detected: 4.3.1.0
8/9/2008 11:29:48 AM info CPRx error correction enabled : TRUE
8/9/2008 11:29:48 AM info [F] ATAPI DVD A DH20A3S 9V64 (Ide)
8/9/2008 11:29:48 AM info Loading reader listbox
8/9/2008 11:29:48 AM info [F] ATAPI DVD A DH20A3S 9V64 (Ide)
8/9/2008 11:29:48 AM info Loading writer listbox
8/9/2008 11:29:46 AM info Update Notification enabled : TRUE
8/9/2008 11:29:46 AM info AutoPlay setting: Enabled
8/9/2008 11:29:45 AM info User default language : 1033 (0x0409h) - English (United States)
8/9/2008 11:29:45 AM info System default language : 1033 (0x0409h) - English (United States)
8/9/2008 11:29:45 AM info Version 3.2.0.1
8/9/2008 11:29:45 AM info ExeName : “C:\Program Files\LG Software Innovations\1Click DVD Copy Pro\1ClickDvdCopyPro.exe”
8/9/2008 11:29:45 AM info OS : Microsoft Windows XP Professional Service Pack 3 (Build 2600)
8/9/2008 11:29:45 AM info ******************** Report session started ********************

8/8/2008 9:14:08 PM info ******************** Report session closed *********************
8/8/2008 9:06:29 PM error Burn process failed.
8/8/2008 9:06:27 PM error Writer: Write error at 22192 (16) - Code 06 29 00 [Unit attention, Power On or Bus device reset occured]
8/8/2008 9:03:35 PM info Writer: Lead-in burning time (mS) 9
8/8/2008 9:03:17 PM info Writer: Write started 2292912 sectors to write
8/8/2008 9:03:17 PM info Writer: Writing speed requested x8.0, effective x8.0
8/8/2008 9:03:17 PM info Writer: Available write speed: 8x, 6x, 4x
8/8/2008 9:03:17 PM info Writer: Media ID: MCC-003-00
8/8/2008 9:03:17 PM info Writer: Media type: DVD+R
8/8/2008 9:03:17 PM info Writer: PIO Mode
8/8/2008 9:03:15 PM info Available Virtual Memory : 1954 MB.
8/8/2008 9:03:15 PM info Total Virtual Memory : 2047 MB.
8/8/2008 9:03:15 PM info Memory Load : 41%
8/8/2008 9:03:15 PM info Available Physical Memory : 1951 MB.
8/8/2008 9:03:15 PM info Total Physical Memory : 2047 MB.
8/8/2008 9:03:14 PM info Writer: Scanned files #27, folder #2 - total size 4694734848 b. (4.37 Gb.)
8/8/2008 9:03:14 PM info Writer: Inserted media type : DVD+R
8/8/2008 9:03:14 PM info Writer: Write started
8/8/2008 9:03:13 PM info Volume name CHRIS_ROCK_2
8/8/2008 9:03:13 PM info Source path for burning “E:\DVD\IClickDVDCopyProWorkingFolder\Temp\CHRIS_ROCK_2”
8/8/2008 9:02:53 PM info Writer: New media inserted. Burning layer is ready to write
8/8/2008 7:09:28 PM info Writer: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
8/8/2008 7:09:28 PM info Writer: New Drive selected : 0:0:0 - ATAPI DVD A DH20A3S 9V64 [F] (Ide)
8/8/2008 7:09:28 PM info IFO reallocation not required
8/8/2008 7:09:28 PM info Exact Copy completed in 0:34:44
8/8/2008 6:57:56 PM info Bad sectors detected, so log file will be saved.
8/8/2008 6:57:56 PM error Bad sectors starting at: 32 in Titleset 6
8/8/2008 6:34:43 PM info Working Folder has “962037 Mb.” of free space
8/8/2008 6:34:43 PM info Working Folder : E:\DVD\IClickDVDCopyProWorkingFolder
8/8/2008 6:34:43 PM info Destination : [F] ATAPI DVD A DH20A3S 9V64 (Ide)
8/8/2008 6:34:43 PM info Source size : 4.3720 GB
8/8/2008 6:34:43 PM info Source : [F] ATAPI DVD A DH20A3S 9V64 (Ide)
8/8/2008 6:34:43 PM info Folder “E:\DVD\IClickDVDCopyProWorkingFolder\Temp” deleted
8/8/2008 6:34:43 PM info Preset: Exact Copy - Everything, no compression (Double Layer if original > 4.7 GB)
8/8/2008 6:34:43 PM info Disable Interactive Media Player: TRUE
8/8/2008 6:34:43 PM info Dual Layer Media: FALSE
8/8/2008 6:34:43 PM info Movie Only Menus: FALSE
8/8/2008 6:34:43 PM info Keep Subtitles: TRUE
8/8/2008 6:34:43 PM info Prefer DTS Audio: FALSE
8/8/2008 6:34:43 PM info Enable media stats collection - VSO: TRUE
8/8/2008 6:34:43 PM info Turn off computer after burn: FALSE
8/8/2008 6:34:43 PM info Delete temporary files: TRUE
8/8/2008 6:34:43 PM info Warn before erasing RW media: TRUE
8/8/2008 6:34:43 PM info Allow DVD tray eject: FALSE
8/8/2008 6:34:43 PM info Prompt for another copy of the same source: FALSE
8/8/2008 6:34:43 PM info Preferred Burn Speed: x8
8/8/2008 6:34:43 PM info DVD-R Write Mode: Prefer DAO(SAO)
8/8/2008 6:34:43 PM info Save Menu Preset: TRUE
8/8/2008 6:34:43 PM info Show Hint popups: TRUE
8/8/2008 6:34:43 PM info START button clicked
8/8/2008 6:34:43 PM info Read access layer: Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
8/8/2008 6:34:35 PM info Volume name: CHRIS_ROCK_2
8/8/2008 6:34:19 PM info Scanning Source files…
8/8/2008 6:34:19 PM info Destination: [F] ATAPI DVD A DH20A3S 9V64 (Ide) - PIO Mode
8/8/2008 6:34:19 PM info Source: [F] ATAPI DVD A DH20A3S 9V64 (Ide) - PIO Mode
8/8/2008 6:34:19 PM info COPYTODVD: 4.0.4.60
8/8/2008 6:34:18 PM info DVD2DVD: 5.6.6.1 VSO_HWE: 2.1.7.338 BOUDUCON: 2.2.0.42
8/8/2008 6:34:18 PM info DVD43 process detected: 4.3.1.0
8/8/2008 6:34:18 PM info CPRx error correction enabled : TRUE
8/8/2008 6:34:18 PM info [F] ATAPI DVD A DH20A3S 9V64 (Ide)
8/8/2008 6:34:18 PM info Loading reader listbox
8/8/2008 6:34:18 PM info [F] ATAPI DVD A DH20A3S 9V64 (Ide)
8/8/2008 6:34:18 PM info Loading writer listbox
8/8/2008 6:34:16 PM info Update Notification enabled : TRUE
8/8/2008 6:34:16 PM info AutoPlay setting: Enabled
8/8/2008 6:34:15 PM info User default language : 1033 (0x0409h) - English (United States)
8/8/2008 6:34:15 PM info System default language : 1033 (0x0409h) - English (United States)
8/8/2008 6:34:15 PM info Version 3.2.0.1
8/8/2008 6:34:15 PM info ExeName : “C:\Program Files\LG Software Innovations\1Click DVD Copy Pro\1ClickDvdCopyPro.exe”
8/8/2008 6:34:15 PM info OS : Microsoft Windows XP Professional Service Pack 3 (Build 2600)
8/8/2008 6:34:15 PM info ******************** Report session started ********************


#2

Starting to look like a borked burner… thoughts, anyone?

8/10/2008 11:11:58 AM info ******************** Report session closed *********************
8/10/2008 11:11:14 AM error Burn process failed.
8/10/2008 11:11:13 AM error Writer: Write error at 240928 (16) - Code 05 21 02 [Illegal request, Invalid address for Write]
8/10/2008 11:06:00 AM info Writer: Lead-in burning time (mS) 0
8/10/2008 11:05:59 AM info Writer: Write started 4097440 sectors to write
8/10/2008 11:05:59 AM info Writer: Layer change set to LBA 2078672 (3.96 Gb.)
8/10/2008 11:05:30 AM info Writer: Writing speed requested x8.0, effective x8.0
8/10/2008 11:05:30 AM info Writer: layer break set by filesystem builder at 2078672
8/10/2008 11:05:30 AM info Writer: Available write speed: 8x, 6x, 4x
8/10/2008 11:05:30 AM info Writer: Media ID: MKM-003-00
8/10/2008 11:05:30 AM info Writer: Media type: Dual Layer DVD+R
8/10/2008 11:05:29 AM info Writer: PIO Mode
8/10/2008 11:05:27 AM info Available Virtual Memory : 1954 MB.
8/10/2008 11:05:27 AM info Total Virtual Memory : 2047 MB.
8/10/2008 11:05:27 AM info Memory Load : 29%
8/10/2008 11:05:27 AM info Available Physical Memory : 2047 MB.
8/10/2008 11:05:27 AM info Total Physical Memory : 2047 MB.
8/10/2008 11:05:27 AM warning Writer: Layer Break is around 00:01:36, optimal value can’t be set within the possible range of [2048720…2086784].
8/10/2008 11:05:27 AM info Writer: Scanned files #21, folder #2 - total size 8390418432 b. (7.81 Gb.)
8/10/2008 11:05:27 AM info Writer: Inserted media type : DL DVD+R
8/10/2008 11:05:27 AM info Writer: Write started
8/10/2008 11:05:26 AM info Volume name VOYAGER_S1D1
8/10/2008 11:05:26 AM info Source path for burning "E:\DVD\IClickDVDCopyProWorkingFolder\Temp\VOYAGER_S1D1"
8/10/2008 11:05:06 AM info Writer: New media inserted. Burning layer is ready to write
8/10/2008 10:58:20 AM info Writer: Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
8/10/2008 10:58:20 AM info Writer: New Drive selected : 0:0:0 - ATAPI DVD A DH20A3S 9V64 [F] (Ide)
8/10/2008 10:58:20 AM info IFO reallocation not required
8/10/2008 10:58:20 AM info Exact Copy completed in 0:42:56
8/10/2008 10:15:24 AM info Working Folder has “957734 Mb.” of free space
8/10/2008 10:15:24 AM info Working Folder : E:\DVD\IClickDVDCopyProWorkingFolder
8/10/2008 10:15:24 AM info Destination : [F] ATAPI DVD A DH20A3S 9V64 (Ide)
8/10/2008 10:15:24 AM info Source size : 7.8138 GB
8/10/2008 10:15:24 AM info Source : [F] ATAPI DVD A DH20A3S 9V64 (Ide)
8/10/2008 10:15:24 AM info Preset: Exact Copy - Everything, no compression (Double Layer if original > 4.7 GB)
8/10/2008 10:15:24 AM info Disable Interactive Media Player: TRUE
8/10/2008 10:15:24 AM info Dual Layer Media: TRUE
8/10/2008 10:15:24 AM info Movie Only Menus: FALSE
8/10/2008 10:15:24 AM info Keep Subtitles: TRUE
8/10/2008 10:15:24 AM info Prefer DTS Audio: FALSE
8/10/2008 10:15:24 AM info Enable media stats collection - VSO: TRUE
8/10/2008 10:15:24 AM info Turn off computer after burn: FALSE
8/10/2008 10:15:24 AM info Delete temporary files: TRUE
8/10/2008 10:15:24 AM info Warn before erasing RW media: TRUE
8/10/2008 10:15:24 AM info Allow DVD tray eject: FALSE
8/10/2008 10:15:24 AM info Prompt for another copy of the same source: FALSE
8/10/2008 10:15:24 AM info Preferred Burn Speed: x8
8/10/2008 10:15:24 AM info DVD-R Write Mode: Prefer DAO(SAO)
8/10/2008 10:15:24 AM info Save Menu Preset: TRUE
8/10/2008 10:15:24 AM info Show Hint popups: TRUE
8/10/2008 10:15:24 AM info START button clicked
8/10/2008 10:15:24 AM info Read access layer: Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
8/10/2008 10:15:02 AM info Volume name: VOYAGER_S1D1
8/10/2008 10:15:01 AM info Scanning Source files…
8/10/2008 10:15:01 AM info Destination: [F] ATAPI DVD A DH20A3S 9V64 (Ide) - PIO Mode
8/10/2008 10:15:01 AM info Source: [F] ATAPI DVD A DH20A3S 9V64 (Ide) - PIO Mode
8/10/2008 10:15:01 AM info COPYTODVD: 4.0.4.60
8/10/2008 10:15:01 AM info DVD2DVD: 5.6.6.1 VSO_HWE: 2.1.7.338 BOUDUCON: 2.2.0.42
8/10/2008 10:15:01 AM info DVD43 process detected: 4.3.1.0
8/10/2008 10:15:01 AM info CPRx error correction enabled : TRUE
8/10/2008 10:15:01 AM info [F] ATAPI DVD A DH20A3S 9V64 (Ide)
8/10/2008 10:15:01 AM info Loading reader listbox
8/10/2008 10:15:01 AM info [F] ATAPI DVD A DH20A3S 9V64 (Ide)
8/10/2008 10:15:01 AM info Loading writer listbox
8/10/2008 10:14:59 AM info Update Notification enabled : TRUE
8/10/2008 10:14:59 AM info AutoPlay setting: Enabled
8/10/2008 10:14:58 AM info User default language : 1033 (0x0409h) - English (United States)
8/10/2008 10:14:58 AM info System default language : 1033 (0x0409h) - English (United States)
8/10/2008 10:14:58 AM info Version 3.2.0.1
8/10/2008 10:14:58 AM info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy Pro\1ClickDvdCopyPro.exe"
8/10/2008 10:14:58 AM info OS : Microsoft Windows XP Professional Service Pack 3 (Build 2600)
8/10/2008 10:14:58 AM info ******************** Report session started ********************


#3

[QUOTE=sharkskin;2107999]The last two backups I’ve attempted had burn failures. I can understand with the earlier burn, bad sectors were detected. I only included that log to illustrate that the failures occur in different locations.

FWIW, the drive is a reflashed Optiarc AD-7190A, I used Flash Utility 2.2.3 which reports the drive info as" F:ATAPI DVD A DH20A3S 9V64 2008/03/o4 1*:39". The Flash ID is “8C 14 00 1B”.

Any help troubleshooting the “Power On or Bus device reset occurred” error shown below would be greatly appreciated. I have not made any changes to the system since having success with backups, and I am using the same Verbatim media, same spindle as before – I made it through 3/4 of a spindle with no issues.

If it would be helpful to run any specific tests, for example CDSpeed tests on fresh media(or on the failed discs) please advise as to what tests and what settings would be most relevant – I will run them and post the results.

Thanks,

Dave

[/QUOTE]

[B]Writer: [COLOR=“DarkRed”]PIO Mode[/B][/COLOR]
You need to Reset your DMA

I would go ahead and …

[B] Try Refreshing Your IDE/DVD Drivers[/B]
( same procedure for Resetting a 'stubborn" DMA )
Use this Link for reference :
http://club.cdfreaks.com/showthread.php?t=101616

Empty your CD/DVD Drives

Go to >
>> Start > Right Click on My Computer > Properties > Hardware Tab
>> Device Manager

Click the + to Open the IDE ATA ATAPI Controllers
Right Click on the IDE Channel > Properties > Advanced Tab

The First Primary IDE Should read @ Ultra DMA Mode 5
This is Correct = It’s your Hard Drive

> Either a Secondary IDE - OR - a ‘Second’ Primary IDE
Should have Two Devices ( DVD/CD Drives )
Each Device Should be reading Ultra DMA mode 2
( Depending on the DVD Drive - One might read : Ultra DMA mode 4 )
This would be the DVD Drive corresponding IDE Channel
( If it reads “PIO” , Yes , That’s the problem )

Even though It may be ‘reading’ DMA correctly ;
Follow these instructions

> Go into your Device Manager
> UN install Any/ All DVD/CD Drives ( Yes , IF : Both Drives )
> Right Click on Drive > Select=UNinstall

Do not restart Yet

> UN install the DVD Drive corresponding IDE Channel
> Right Click on IDE Channel , Select=UNinstall

> Restart
> [B]REboot again[/B]

This will force the Reinstall of DVD Device Drivers - Refreshing the Drivers

  • which may correct any ‘communication’ issues/corruption

If for some reason your DMA is ‘out-of-whack’

  • The above will fix that too

At any rate ; It won’t hurt

  • It may correct any Drive Communication Issues


The fastest I would recommend Burning DL Media is 4x 
I have had luck burning Verbatim at 8x 
- but I still burn them at 4x max 
I'm not really interested in saving a few minutes 
- at $2.00 a pop 


Open 1Click  - 
[[I][B]Right Click on the 1Click  Interface > Settings Menu [/B][/I]](http://www.dvdjunkies.org/dvdjunkies_007.htm)

>>Set= Your "Preferred Burn Speed" at 1/2 of your Media's rating 
ie: IF You're using [B]16x Media = Set for[COLOR="DarkGreen"] 8x[/B][/COLOR] ;
8x Media = 4x

In this case of Burning to DL Media 
> Set for = 4x 

>>[B]UN[/B] Check= Enable media stats collection - VSO



~~~~~~~~~~~~~~~~

Not sure what you did with the Firmware 
I hope you didn't fry the Drive 

..... might want to try to Re-flash - To Stock 
[[B]Latest downloads for SONY NEC Optiarc AD Series[/B]](http://www.sonynec-optiarc.eu/en/support-service/downloads/fw_dvd-writer-ad-series.html)


Is this what you Flashed the Drive with ?
 [[B]LiteOn DH20A3 Test Firmware[/B]](http://club.cdfreaks.com/f44/liteon-dh20a3-test-firmware-results-discussion-227621/) 
As you sure you have the right drive - for this Firmware ( [B]DH20A3[COLOR="Blue"]S[/B][/COLOR] )


:)

#4

Thank you for your helpful reply. I will go over these more carefully when I have some time this evening.

I think it should be safe to uninstall ALL IDE devices – I am using a SATA RAID and have no “real” IDE devices, only the one SATA DVD drive that shows up as an IDE drive. Oh, and I think the floppy drive is technically a type of IDE, but not relevant to this discussion – I’ll leave that alone.

Double-checking my understanding of what you wrote – your instructions seem to call for two reboots after removing the drivers. I assume that this means go ahead and let windows install drivers after the first boot then perform another reboot to ensure that Windows has itself fully sorted out before evaluating the situation again?

I’m reluctant to go back to the OptiArc FW, since the drive’s performance was very poor before the crossflash. I have had many, many successful burns since the xflash so if I did fry the drive, it took a long time to manifest itself. :slight_smile:

A quick look at my “Primary IDE Channel” reveals that it is set to “DMA if Available” and below that “Current transfer mode = PIO Mode”. On the details tab, under “Bus Relations” I see the DH20A3S identifier so it seems that I am having the problem that you indicate. I will take the corrective action that you recommend and post my results.

Thank You,

Dave


#5

After resetting as described, Device manager reports this device is UDMA 5. 1click hangs on launch now – I get the outline of the application and everything freezes. The mouse will move the cursor but it will not respond to clicks, Ctrl-Alt-Delete elicits no response. I’ve tried uninstalling and reinstalling 1click, same result. Can you point me to some troubleshooting threads that might be of some help?

Thx,
D


#6

[QUOTE=sharkskin;2109251]After resetting as described, Device manager reports this device is UDMA 5. 1click hangs on launch now – I get the outline of the application and everything freezes. The mouse will move the cursor but it will not respond to clicks, Ctrl-Alt-Delete elicits no response. I’ve tried uninstalling and reinstalling 1click, same result. Can you point me to some troubleshooting threads that might be of some help?

Thx,
D[/QUOTE]

Remove the Disc(s) from the Drive(s)
Now try to open 1Click
Still a problem opening ?

If able to Open - now
Re- Select your Source and Destination Drives

  • from the Drop=down Menus
    ( Even if it looks correct )

Now with 1ClickPRO open
> Try inserting the Disc
What happens ?




Here's the Usual .....troubleshoots ...

Let's check something .....

Go to > Start > My Computer 
> Right Click on DVD drive > Properties > Auto-Play tab 

What do you have selected for the "Action to Perform" for [B]'DVD Movie[/B]" ?
This should be set as "[B]Take no action[/B]"
OR 
Set only for your DVD Player ( WinDVD/Power DVD ) 
- [B]be sure to close your 'Player' before opening 1Click [/B]

What do you have selected for the "Action to Perform" for [B]'Blank CD"[/B] ?
This should be set as "[B]Take no action[/B]"



While here in the DVD Drive  'Properties" 
Do you have a "DLA" tab ?
= [B]Disable[/B] DLA 

___________________


Would  you happen to have
 - Nero ( [B]InCD[/B] ) 
or
 Roxio ( [B]DragtoDisc[/B]/ EasyArchive/ DirectCD  ) 
- installed/active on your Computer ?


[B]FAQ[/B] : [Can other software conflict with the installation 
and operation of 1Click DVD Copy?](http://www.lgsoftwareinnovations.com/faq.asp#conflicts)


~~~~~~~~~~~~~~~~~



[B]  Let's look at your Filters [/B]
> Download IMGBurn. It's a free program: 
http://www.imgburn.com/index.php?act=download
(it's also an excellent burning program )

>  Run IMGBurn >  Go to Tools > Filter Driver Load Order

>  Click "Clipboard". Close IMGBurn 
 Then paste the information you copied into your clipboard 
into your next post in this thread (ctrl-v).

Visit  http://www.cdr-zone.com/forum/about4719.html, 
and read the first post please,
 so you can get a better understanding of what is going on.

[B]Please , Do not start randomly deleting filters.[/B]



~~~~~~~~~~



... and ... 
Here's some Help - with maybe ... reducing your Computer's  load .... 

I'd recommend that you [Try using EnditALL while Copying/Burning](http://forum.lgsoftwareinnovations.com/showthread.php?t=15256)
... to free up your resources 
... You might be surprised at what's running - in the background 


Open [Advanced Windows Care Personal](http://www.iobit.com/AdvancedWindowsCarePersonal/index.html)> Tools > Start-Up Manager 
( it's completely free and a very recommended clean-up program ) 

You will be presented with a listing of the Programs 
 - Programs that  are designated to Start-Up with Windows 
- and Descriptions of Each ( Click on Selection ) 

Any  Start Up Entry - Referring to any DVD/CD Software ? 
Windows Media Player ? 
ITunes ? 

If So = UN Check  it 

This only Disables  the Program - from the List 
- Designated to 'Start-Up' - with Windows 
You would - still - be able to 'manually' start the Program(s) - when needed 

Also ...... 
UN Check  anything - Not Trustworthy 
UN Check  anything - Not Necessary or Not Preferred 
( you may  click on an Start-Up item > Select Disable - If you prefer ) 
>> Apply 
> Reboot 


or  -
You could  also , Go into Msconfig - and Deselect unneeded Programs 
- from your 'Start Up"
This will help a lot .....
[Do I really need this on my PC?](http://forum.lgsoftwareinnovations.com/showthread.php?t=14325)

[How to use MSCONFIG ?](http://www.netsquirrel.com/msconfig/)





;)

#7

Thanks so much for the detailed troubleshooting help. The problem turned out to be unrelated to the solutions/troubleshooting steps that you offered, but your post made me step back and re-think the whole problem. It turned out that there were two issues:

  1. PIO mode – good catch, in my ignorance I completely overlooked that item in the log.

  2. The one system change that had occurred between the PIO issue and the 1click no-start issue was an upgrade from PCTools Internet Security v5.x to v6.x. Because of my busy schedule a couple of weeks elapsed between the initial problem and the PCTools upgrade, then another week or two before I discovered the 1click no-start issue. Apparently I had missed acknowledging one of the prompts from PCTools upon 1click startup to “Allow this program to connect to the internet”. I resolved this by manually adding 1ClickDvdCopyPro.exe and saveifofiles.exe to “Firewall Settings -> Applications” with “Grant Full Access”. Not sure the latter ever tries to use the network connection, I just applied the settings to both to be thorough, since the problem required a power-off to un-stick the system and I didn’t want to have to do that too often.

Everything is back to normal. I want to address some of your specific points below in the interests of helping other users in the future. IMHO you offered an excellent list of things to check but it might be useful to point out variations that work.

[quote=shannon90210;2109466]Remove the Disc(s) from the Drive(s)
Now try to open 1Click
Still a problem opening ?

If able to Open - now
Re- Select your Source and Destination Drives

  • from the Drop=down Menus
    ( Even if it looks correct )

Now with 1ClickPRO open
> Try inserting the Disc
What happens ?
[/quote]
Initially I was having this problem with no disk in the drive. Having a source disk or blank disk in the drive had no effect. 1click was never reaching a point where I could select source or destination.

I have added an action for DVD Movie, labeled “Make DVD Backup” which launches 1click. I have Autoplay set to “Prompt me each time”.

There is no entry for “Blank CD”, but all media types are set to “Prompt me each time”. When 1click prompts for blank media and I insert a blank disk, I cancel the AutoPlay prompt before clicking the “Burn” button. I have been doing this for some time with no issues.

No such tab.

I do have Nero 8 and Easy Media Creator 10 installed. The pain that I went through getting these apps to stop running processes on startup, combined with the implication that uninstalling them might be a logical troubleshooting step, is what prompted me to re-think what system changes had occurred and pursue the course that led me to finding the PCTools issue. Thanks for the “Scared Straight” moment. :smiley:

I decided to forgo these steps since I have it working. I downloaded ImgBurn in the event I may need it in the future. If you still think it would be useful to post as another piece of “here’s what works” info, especially given that I have two pieces of software that commonly cause problems, I’d be happy to – I just tend to avoid installing any software that I don’t have an immediate need for. BTW – does it integrate with DVD43?

[quote=shannon90210;2109466]
… and …
Here’s some Help - with maybe … reducing your Computer’s load …

I’d recommend that you Try using EnditALL while Copying/Burning
… to free up your resources
… You might be surprised at what’s running - in the background

Open Advanced Windows Care Personal> Tools > Start-Up Manager
( it’s completely free and a very recommended clean-up program )

You will be presented with a listing of the Programs

  • Programs that are designated to Start-Up with Windows
  • and Descriptions of Each ( Click on Selection )

Any Start Up Entry - Referring to any DVD/CD Software ?
Windows Media Player ?
ITunes ?

If So = UN Check it

This only Disables the Program - from the List

  • Designated to ‘Start-Up’ - with Windows
    You would - still - be able to ‘manually’ start the Program(s) - when needed

Also …
UN Check anything - Not Trustworthy
UN Check anything - Not Necessary or Not Preferred
( you may click on an Start-Up item > Select Disable - If you prefer )
>> Apply
> Reboot

or -
You could also , Go into Msconfig - and Deselect unneeded Programs

How to use MSCONFIG ?

;)[/quote]
While building up this computer I went through and disabled nonessential startup items. The Nero stuff and especially the Roxio stuff was very stubborn – took me several attempts to get their processes to consistently NOT run on startup. FWIW I never see the CPU go over 8% while ripping/burning and with the RAID operating at up to 600MB/sec Read, 475MB/Sec write the DVD drive is the only IO bottleneck – as far as I can tell it’s never waiting long for HDD operations – the HDD indicator only gives very brief flashes while ripping/burning. After spending what I did on performance, I had no desire to p!55 it all away on useless processes. :disagree:

Again, thanks for your expert help with the PIO problem and for making me think about the other problem more thoroughly. :clap:


#8

[QUOTE=sharkskin;2110104]

I have added an action for DVD Movie, labeled “Make DVD Backup” which launches 1click. I have Autoplay set to “Prompt me each time”.

There is no entry for “Blank CD”, but all media types are set to “Prompt me each time”. When 1click prompts for blank media and I insert a blank disk, I cancel the AutoPlay prompt before clicking the “Burn” button. I have been doing this for some time with no issues.

No such tab.

I do have Nero 8 and Easy Media Creator 10 installed. The pain that I went through getting these apps to stop running processes on startup, combined with the implication that uninstalling them might be a logical troubleshooting step, is what prompted me to re-think what system changes had occurred and pursue the course that led me to finding the PCTools issue. Thanks for the “Scared Straight” moment. :smiley:

I decided to forgo these steps since I have it working. I downloaded ImgBurn in the event I may need it in the future. If you still think it would be useful to post as another piece of “here’s what works” info, especially given that I have two pieces of software that commonly cause problems, I’d be happy to – I just tend to avoid installing any software that I don’t have an immediate need for. BTW – does it integrate with DVD43?

Again, thanks for your expert help with the PIO problem and for making me think about the other problem more thoroughly. :clap:[/QUOTE]

First …
You have to understand , I’m not sitting at your desk :slight_smile:

The troubleshoots - in your case - may be “over kill”
… but in some cases - prove necessary
They are a ‘compilation’ of addressing Issues - over the years

In other words …
Just Take what you need :wink:




If you don't have a DLA tab - Great 
This would only apply -  if you Did 

I'm not sure "Adding"  an action for DVD Movie, labeled "Make DVD Backup
- Is a Good Idea 
The Prompt can be just as Bad as having a Program automatically open 
It's best to just Select= "Take No Action"
.... and Open the Desired Program Manually - Yourself - When you need
The Prompt , in the least , becomes annoying 
- and may 'tie up' the Drive Access 


Don't worry about the "Blank CD" Handler 
A few software programs used to install/use this 
A way to Double Check the Setting 
- Is to Close all DVD/CD Programs and Insert a Blank DVD/CD 
Does a Prompt appear to Select a Program ? 
Does any Program automatically Open ? 

IF Nothing happens upon recognition of the Blank Disc 
- That's what you want

If you do receive a Prompt :
Respond to the Prompt = "Take No Action"
Check= "Always use this ... when... "
> OK 


~~~~~~~~~~~~~~~~~


Sonic/ Roxio -or- Nero - Itself - [U][I][B]Is/are  not a problem [/B][/I][/U]

It's only the "Packet Writing"[I][B][U] sub[/U][/B][/I]- components that present any trouble 
( ie: DLA/ DragtoDisc/ EasyArchive/ DirectCD/ InCD  ) 

If you have Nero , I'm not sure why you would need Roxio 
Nero far surpasses Roxio .... IMHO 
I couldn't stand Roxio .... Roxio is gone on mine ... Nero wins 

If you would like to check for these 'Problem' sub- components 
Please post the IMGBurn Filter Driver Load Order - as requested 
You either have these 'Bad" Filters .... or you don't 


IMGBurn is inert - No Filters installed - It only runs when you Run it 
IMGBurn is a highly recommended Burning Program/ Utility 
- and free 
It's one of the best - Free - or otherwise 

No , IMGBurn will not Integrate with DVD43 
DVD43 only removes CSS protection 
- So you'll need 1Click's CPRx to handle any "Error Correction"

If you want a Decrypter that will work with Roxio/ Nero / IMGBurn 
- or Any other  DVD program 
I recommend that you give AnyDVD a try 
[AnyDVD has a 21 day free trial](http://www.slysoft.com/en/)

If using AnyDVD 
Be sure to Allow AnyDVD to remove DVD43 when Prompted 
If using AnyDVD : Be sure to Disable 1Click's CPRx 



;)

#9

[quote=shannon90210;2110140]First …
You have to understand , I’m not sitting at your desk :slight_smile:

The troubleshoots - in your case - may be “over kill”
… but in some cases - prove necessary
They are a ‘compilation’ of addressing Issues - over the years

In other words …
Just Take what you need :wink:




If you don't have a DLA tab - Great 
This would only apply -  if you Did 

I'm not sure "Adding"  an action for DVD Movie, labeled "Make DVD Backup
- Is a Good Idea 
The Prompt can be just as Bad as having a Program automatically open 
It's best to just Select= "Take No Action"
.... and Open the Desired Program Manually - Yourself - When you need
The Prompt , in the least , becomes annoying 
- and may 'tie up' the Drive Access 


Don't worry about the "Blank CD" Handler 
A few software programs used to install/use this 
A way to Double Check the Setting 
- Is to Close all DVD/CD Programs and Insert a Blank DVD/CD 
Does a Prompt appear to Select a Program ? 
Does any Program automatically Open ? 

IF Nothing happens upon recognition of the Blank Disc 
- That's what you want

If you do receive a Prompt :
Respond to the Prompt = "Take No Action"
Check= "Always use this ... when... "
> OK 


~~~~~~~~~~~~~~~~~


Sonic/ Roxio -or- Nero - Itself - [U][I][B]Is/are  not a problem [/B][/I][/U]

It's only the "Packet Writing"[I][B][U] sub[/U][/B][/I]- components that present any trouble 
( ie: DLA/ DragtoDisc/ EasyArchive/ DirectCD/ InCD  ) 

If you have Nero , I'm not sure why you would need Roxio 
Nero far surpasses Roxio .... IMHO 
I couldn't stand Roxio .... Roxio is gone on mine ... Nero wins 

If you would like to check for these 'Problem' sub- components 
Please post the IMGBurn Filter Driver Load Order - as requested 
You either have these 'Bad" Filters .... or you don't 


IMGBurn is inert - No Filters installed - It only runs when you Run it 
IMGBurn is a highly recommended Burning Program/ Utility 
- and free 
It's one of the best - Free - or otherwise 

No , IMGBurn will not Integrate with DVD43 
DVD43 only removes CSS protection 
- So you'll need 1Click's CPRx to handle any "Error Correction"

If you want a Decrypter that will work with Roxio/ Nero / IMGBurn 
- or Any other  DVD program 
I recommend that you give AnyDVD a try 
[AnyDVD has a 21 day free trial](http://www.slysoft.com/en/)

If using AnyDVD 
Be sure to Allow AnyDVD to remove DVD43 when Prompted 
If using AnyDVD : Be sure to Disable 1Click's CPRx 



;)[/quote]
Thanks again, I'll go back and tweak the AutoPlay handlers.

I bought Nero because of certain functionality that I expected it to offer, but it didn't -- I wanted to be able to transcode video with color correction applied.  I had a few DVDs that were bad transfers, e.g. "Scorched" where the red is pumped up way too high. There is no other transfer available for several of these movies. I ended up with the Roxio product because it DOES allow me to correct color issues during a transcode. It's not perfect -- I end up having to re-add the chapter stops, for example -- but it works.

Since the RGB settings for my LCD are buried in a firmware maintenence menu, and it's a huge PITA to get in there and make changes, I prefer to leave it calibrated to a color standard and make the corrections via transcoding in the cases where the problems are too horrible to just live with.

I understood that what you offered was not necessarily a step-by-step list of things that MUST be done. I have been in software QA for ~15 years now and I understand the spirit in which it was offered. :)