Thanks for the help- I used compressed air to clean the drive out, removed the IDE channel through the device manager, and removed the lower filter (there was no upper filter listed) in the registry. I then downloaded and installed the latest version of ImgBurn, and attempted to burn a disc. It seemed to work OK until it got to finalizing the disc. Then it went into verifying the disc, and just seemed to wait for the drive to become ready for a long time.
After about 7 or 8 minutes of waiting I canceled the operation. The disc it burned isn’t being recognized by the drive, or in my other computer. If I look at the disc, I can see that something was burned, because it has the smaller dark ring of purple on the disc that shows up when things burn. The drive does read, however, other discs that I have (data and DVD video as well as audio CDs). Do you have any other troubleshooting steps you can recommend? I’ve copy-pasted the ImgBurn log below in case that’s useful:
I 22:10:48 ImgBurn Version 220.127.116.11 started!
I 22:10:48 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3)
I 22:10:48 Total Physical Memory: 2,087,288 KB - Available: 1,381,860 KB
I 22:10:48 Initialising SPTI…
I 22:10:48 Searching for SCSI / ATAPI devices…
I 22:10:48 Found 1 DVDÂ±RW!
I 22:13:05 Operation Started!
I 22:13:05 Building Image Tree…
I 22:13:16 Checking Directory Depth…
I 22:13:16 Calculating Totals…
I 22:13:16 Preparing Image…
I 22:13:16 Checking Path Length…
I 22:13:16 Contents: 35 Files, 2 Folders
I 22:13:16 Size: 313,364,480 bytes
I 22:13:16 Sectors: 153,010
I 22:13:16 Image Size: 314,015,744 bytes
I 22:13:16 Image Sectors: 153,328
I 22:13:20 Operation Successfully Completed! - Duration: 00:00:15
I 22:13:20 Operation Started!
I 22:13:20 Source File: -==//[BUILD IMAGE]/==-
I 22:13:20 Source File Sectors: 153,328 (MODE1/2048)
I 22:13:20 Source File Size: 314,015,744 bytes
I 22:13:20 Source File Volume Identifier: Unsketched
I 22:13:20 Source File Application Identifier: IMGBURN V18.104.22.168 - THE ULTIMATE IMAGE BURNER!
I 22:13:20 Source File Implementation Identifier: ImgBurn
I 22:13:20 Source File File System(s): ISO9660, UDF (1.02)
I 22:13:20 Destination Device: [1:0:0] TSSTcorp DVD±RW TS-L632D DE04 (D:) (ATA)
I 22:13:20 Destination Media Type: DVD+R (Disc ID: CMC MAG-E01-00) (Speeds: 2.4x, 4x, 6x, 8x)
I 22:13:20 Destination Media Sectors: 2,295,104
I 22:13:20 Write Mode: DVD
I 22:13:20 Write Type: DAO
I 22:13:20 Write Speed: MAX
I 22:13:20 DVD+R Reserve Track: No
I 22:13:20 Link Size: Auto
I 22:13:20 Test Mode: No
I 22:13:20 OPC: No
I 22:13:20 BURN-Proof: Enabled
I 22:13:20 Book Type Setting: DVD-ROM
I 22:13:21 Filling Buffer… (40 MB)
I 22:13:22 Writing LeadIn…
I 22:13:43 Writing Session 1 of 1… (1 Track, LBA: 0 - 153327)
I 22:13:43 Writing Track 1 of 1… (MODE1/2048, LBA: 0 - 153327)
I 22:14:47 Synchronising Cache…
I 22:14:52 Closing Track…
I 22:14:54 Finalising Disc…
W 22:16:25 Potential ‘WaitImmediateIO’ Deferred Error - (99%, 0/3) - Program Memory Area Update Failure
W 22:16:25 Finalise Disc Failed! - Reason: Program Memory Area Update Failure
W 22:16:25 Retrying (1 of 3)…
I 22:18:42 Exporting Graph Data…
I 22:18:42 Graph Data File: C:\Documents and Settings\Matthew Walker\Application Data\ImgBurn\Graph Data Files\TSSTcorp_DVD±RW_TS-L632D_DE04_SATURDAY-NOVEMBER-29-2008_10-13_PM_CMC_MAG-E01-00_MAX.ibg
I 22:18:42 Export Successfully Completed!
I 22:18:42 Operation Successfully Completed! - Duration: 00:05:21
I 22:18:42 Average Write Rate: 4,791 KB/s (3.5x) - Maximum Write Rate: 5,408 KB/s (3.9x)
I 22:18:42 Cycling Tray before Verify…
W 22:19:01 Waiting for device to become ready…
I 22:26:35 Abort Request Acknowledged
E 22:26:35 Device Not Ready - Logical Unit is in process of becoming ready
E 22:26:35 Operation Aborted!