BTC DVD-RW EXTERNAL (USB 2.0) Help!&, It does not burn dvd's..............!

I can not burn dvd’s at all…My system can ‘‘see’’ the external device but i can not write…I have updated firmware…I have USB 2.0 - i got it for test to BTC and they said that everything is fine - it is working like new!!!How can this be?I have tested it in 3 Pc’s with the same problems - it cannot burn…Please help - i lost my money!!!

Hi and welcome here at cdfreaks,

can you give us some more information of your system specs?

have you installed any usb2.0 driver?