You bought a BTC drive and you have problems ?
Check out the following first:
1. FIRMWARE UPDATING
Make sure to download and install the latest firmware version. You can find it in this thread:
Remark: firmware updates usually contain bug fixes and contain new media compatibility information that enable you to use more media codes (Manufacturer ID codes). Each media manufacturer has its own unique MID codes, which is a digital signature imprinted into each disc. The firmware of your drive checks this MID code and will adjust certain values inside the burner which allow it to burn that particular media optimally. Because new MID codes come onto the market regularly, new firmware updates are necessary to optimally support these media.
2. USE COMPATIBLE MID CODES
First find out which MID code your media has and compare it with the information in this thread’s media support list.
Note: The MID code can be found by using a utility such as DVDInfo Pro or similar (CD speed - Disc Info also works most of the time).
If you can’t find the MID code of your media in the above thread, then you can check again on this forum’s MEDIA COMPATIBILITY - G00D RESULTS or BAD RESULTS thread to see if other users have tried the media that you’re using.
3. USE LATEST SOFTWARE VERSION
Whether you’re using Ahead’s Nero or other burning software, make sure to check their websites for the latest updates of the software. It might contain bug fixes and media compatibility fixes.
BTC Europe Support