Btc Bce1610im

My BTC BCE1610IM is not recognising any cds that I put in it please advise, thanks.
OS is XP professional.

Can anyone help with this or do I have to go buy a new cd-writer?

Is there any software upgrades I can get to make it work?

Can the drive burn CD-Rs ok? Have you checked if it’s installed properly (IDE settings, DMA settings, etc.). Generally you don’t need to install any drives for your OS (Windows XP in this case) to recognize the drive. Is the drive seen by Windows XP? Is it seen by any of your recording software? It’s hard to say what the problem is without some more information from you!

Ok it can’t burn any type of cd, it can’t read any type of cd. It is recognised in Device Manager and it says its installed properly.