I got into some trouble after activating the paid version. Since I already wrote an mail i will just post it here instead writting all again. I hope somebody can give an advice what to do, otherwise i will have to wait for the response from the support.
Hello support team,
I just bought VeloSSD Proffesional license, I used the trial 188.8.131.52
before and updated already to 184.108.40.206
After activating the license and recreating a cache for my boot partition
the wizard asked for a restart, so i did. While restarting i got a BSOD
0x7E with the velossd.sys, several tries with always same result. I
managed to restart the last working config and gave the wizard a second
try. Now I can restart without BSOD but the cachefile isnt shown in the
VeloSSD Control Center. I also tried to activate the cache for another
drive than the boot drive, than I got this message …
I still dont got VeloSSD working like before when I was using the trial
version, please help.
Another weird side effect, if i restart the last created cache is not
working, in this case the wizard dont see the drive i wanna cache anymore
until i restart again.
My SSD contains still the datafile for my bootpartition, the datafile for
the second partion is gone by themself.
I will now deinstall the whole software, restart and try again a clean
start, hope this will do. Anyway, some help from your side would be nice,
even if its sunday now
P.S. I am german native speaker, so feel free to answer in german, but
english is also fine.
After reinstalling, I created a cache for the bootvolume again. I got a
warning about already existing configuration and continue might make the
system unable to boot. I just ignored the warning and overwrite with the
current setup. Btw, I didnt use different settings, so it should not have
changed at all.
While restarting I dont got my bootmenu anymore, not even a bootscreen
just blinking cursor appears.
I followed the instructions to recover my bootdrive (bootrec /fixboot),
this worked well so I can use my computer as before. While restarting i
got some messages from VeloSSD, seems it could not find his recovery files
and complain about the not existing boot entries. I am not wondering about
since i just killed it by myself with bootrec, so I cancel all recovery
Unfortunately i still can not use your software.
Der Start des Boot Volume Cache misslang. Der Cache wurde automatisch entfernt.:EB000005Es gab einen unbekannten Abbruch beim ersten Start. Kontaktieren Sie den EliteBytes Support: email@example.com oder http://www.elitebytes.com/Support.aspx