Bought new burner is it doa

Newbie Forum
#1

Hello everyone, my name is micah, and i am trying to burn some old home movies and failling miserably.

Lets see using windows xp sp3 i think,
roxio easy media 8
brand new pioneer dvr-116dbk ide

I have been having problems and i was using a nd-3530a ever since we bought the computer from dell (e-310) i have had problems, but we didnt start trying to burn dvd’s until our service from them had run out.

I am trying to burn an iso file with disc copier to a dvd. after installing my new burner i am getting an “unable to recover TOC” error.

I know i’m supposed to post the log but i dont know how. I have searched for instructions to post a log but i cant seem to find them.

My old burner was giving me a “sync, atip, medium burn error”

Thanks for your help. i need to know if i have a bad burner or what.

#2

Hello Micah. Please give a little more information please. What type of blank DVD are you using (TDK, Sony, Verbatim, etc.) Do you know how fast you are burning (8X, 12X, 16X, or maximum). The iso was created by Roxio? Is disc copier part of Roxio? There is a free program called Imgburn, http://www.imgburn.com/, which can burn an iso. You might want to try it and select a burn speed of 8X. Post back and let us know the results.

#3

The iso was created by roxio and i am using a roxio program to try to burn it.

using verbatim +R dl discs made in singapore at 2.4x.

I will try imgburn and get back to you.

#4

ImgBurn’s definitely worth a go. :iagree:

For two different burners to give similar errors, the only common things to me seem to be the burning program and the media (which is weird for two reasons: 1. Pioneers usually shine with DL discs, and 2. MIS Verbies are the best you can buy).

Also: ImgBurn logs are very easy to find and post if you try the program :wink:

And if all else fails, changing either the discs, or the flat IDE cable connecting the drive maybe worth a try.

Welcome to CDF :slight_smile:

#5

ok i tried imgburn, although i dont know much about the program.
i tried to burn an image to a disc, at 2.4x it brought up a selection for a midpoint i chose the only option it gave and it came up with an error.

Here is the log.

I 11:23:53 ImgBurn Version 2.4.2.0 started!
I 11:23:53 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3)
I 11:23:53 Total Physical Memory: 1,038,412 KB - Available: 483,644 KB
I 11:23:53 Initialising SPTI…
I 11:23:53 Searching for SCSI / ATAPI devices…
I 11:23:53 Found 1 DVD±RW!
I 11:25:18 Operation Started!
I 11:25:18 Source File: C:\Documents and Settings\Joan\My Documents\My DVDs\Christmas 95-96.iso
I 11:25:18 Source File Sectors: 3,965,312 (MODE1/2048)
I 11:25:18 Source File Size: 8,120,958,976 bytes
I 11:25:18 Source File Volume Identifier: ROXIODISC
I 11:25:18 Source File Volume Set Identifier: 3a3b0002
I 11:25:18 Source File Implementation Identifier: Roxio , Canada
I 11:25:18 Source File File System(s): ISO9660, UDF (1.02)
I 11:25:18 Destination Device: [0:0:0] PIONEER DVD-RW DVR-116D 1.07 (E:) (ATA)
I 11:25:18 Destination Media Type: DVD+R DL (Disc ID: MKM-001-00) (Speeds: 2.4x, 4x, 6x, 8x)
I 11:25:18 Destination Media Sectors: 4,173,824
I 11:25:18 Write Mode: DVD
I 11:25:18 Write Type: DAO
I 11:25:18 Write Speed: 2.4x
I 11:25:18 Link Size: Auto
I 11:25:18 Test Mode: No
I 11:25:18 OPC: No
I 11:25:18 BURN-Proof: Enabled
I 11:25:37 Optimal L1 Data Zone Start LBA: 2086208 (VTS_02, PGC: 1, Cell: 34, Vob/Cell ID: 1/34, Time: 00:32:40, SPLIP: No)
I 11:25:37 Optimal L0 Data Zone Capacity: 2,086,208
I 11:25:37 Optimal L0 Data Zone Method: IFO Cell Boundary, ‘SPLIP’ Flag Not Set
W 11:26:21 Failed to set L0 Data Zone Capacity!
W 11:26:21 Reason: Power Calibration Area Error
I 11:27:12 Filling Buffer… (40 MB)
I 11:27:13 Writing LeadIn…
W 11:27:13 Failed to Write Sectors 0 - 31 - Reason: Unable to Recover TOC
W 11:27:13 Retrying (1 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (2 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (3 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (4 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (5 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (6 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (7 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (8 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (9 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (10 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (11 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (12 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (13 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (14 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (15 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (16 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (17 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (18 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (19 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
W 11:27:13 Retrying (20 of 20)…
W 11:27:13 Retry Failed - Reason: Unable to Recover TOC
E 11:27:18 Failed to Write Sectors 0 - 31 - Reason: Unable to Recover TOC
I 11:27:18 Synchronising Cache…
W 11:27:19 Potential ‘WaitImmediateIO’ Deferred Error - (1/3) - Unable to Recover TOC
W 11:27:19 Synchronise Cache Failed! - Reason: Unable to Recover TOC
W 11:27:20 Retrying (1 of 3)…
W 11:27:21 Potential ‘WaitImmediateIO’ Deferred Error - (1/3) - Unable to Recover TOC
W 11:27:21 Retry Failed - Reason: Unable to Recover TOC
W 11:27:21 Retrying (2 of 3)…
W 11:27:22 Potential ‘WaitImmediateIO’ Deferred Error - (1/3) - Unable to Recover TOC
W 11:27:22 Retry Failed - Reason: Unable to Recover TOC
W 11:27:22 Retrying (3 of 3)…
W 11:27:23 Potential ‘WaitImmediateIO’ Deferred Error - (1/3) - Unable to Recover TOC
W 11:27:23 Retry Failed - Reason: Unable to Recover TOC
I 11:27:28 Synchronising Cache (Last Attempt!)…
W 11:27:34 User opted to skip the ‘Close Track/Session/Disc’ functions.
E 11:27:34 Failed to Write Image!
E 11:27:34 Operation Failed! - Duration: 00:02:15
I 11:27:34 Average Write Rate: N/A - Maximum Write Rate: N/A

thanks for all your help. i’ve been searching the net for a couple weeks trying to make this work.

one more peice of information. The discs i am burning I used on my old burner and it would burn the first layer but when it got to the second layer it would have an error. sync, atip, medium error. i think.

#6

deleted

#7

TOC is usually part of the file itself. Are you sure the iso file is a working iso file??? Did you use something like isobuster to open the iso file and see if you can see the TOC of the iso file? Also I suspect Roxio might be part of the cause but what version of Roxio media 8 do you have? I use Nero 6 to burn iso image without any problems. Make sure Roxio didn’t install some kinda memory resident program similiar to Nero InCD with causes conflicts with other burning program. Is your burner sata or pata???

#8

this is my about page for roxio
Module Name: Roxio Creator 8 Suite Home
Version: 3.0.0
Build: 3.0.91a
Serial Number:
Copyright: Sonic Solutions 2005

Module Name: PX Engine
Build: 2.7.26a, 67
Copyright: Sonic Solutions 2005

Module Name: Roxio RecordNow Audio
Version: 3.0.0
Build: 300B78B, R8S
Copyright: Sonic Solutions 2005

Module Name: Roxio RecordNow Copy
Version: 3.0.0
Build: 300B63C, R8S
Copyright: Sonic Solutions 2005

Module Name: Roxio RecordNow Data
Version: 3.0.0
Build: 300B59B, R8S
Copyright: Sonic Solutions 2005

Module Name: Roxio RecordNow Tools
Version: 3.0.0
Build: 300B48C, R8S
Copyright: Sonic Solutions 2005

I have not used iso buster until now never heard of it. I wouldnt know what a toc file looked like:) i’ll do my best to try:)

it is an ide burner. set as the primary(0) with my old burner drive set as the slave. (1)

#9

Ok, so is this your computer??

Are you using 80 pin cable?? Have you tried other like commerical dvd movie to see if those will run and play properly?? Does it have updated firmware? Does the drive show up properly on My Computer? Also do you have the Recover cds for your computer incase something else is wrong??

#10

my computer is similar, but it has 1gb ram and a 160 G hard drive, other than that i think it is the same.

I am not sure if it is a 40 or 80 wire cable.

I just updated the firmware on the new pioneer to 1.09

The drive does show up correctly everywhere i have looked.

I am not sure if i have recover cd’s or not.

I just tried to burn a cd and am getting a failed to set LO data zone capacity
Reason: power calibration area error

I 18:14:58 ImgBurn Version 2.4.2.0 started!
I 18:14:58 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3)
I 18:14:58 Total Physical Memory: 1,038,412 KB - Available: 633,552 KB
I 18:14:58 Initialising SPTI…
I 18:14:58 Searching for SCSI / ATAPI devices…
I 18:15:00 Found 2 DVD±RWs!
I 18:15:55 Operation Started!
I 18:15:55 Source File: C:\Documents and Settings\Joan\My Documents\My DVDs\Christmas 95-96.iso
I 18:15:55 Source File Sectors: 3,965,312 (MODE1/2048)
I 18:15:55 Source File Size: 8,120,958,976 bytes
I 18:15:55 Source File Volume Identifier: ROXIODISC
I 18:15:55 Source File Volume Set Identifier: 3a3b0002
I 18:15:55 Source File Implementation Identifier: Roxio , Canada
I 18:15:55 Source File File System(s): ISO9660, UDF (1.02)
I 18:15:55 Destination Device: [0:0:0] PIONEER DVD-RW DVR-116D 1.09 (E:) (ATA)
I 18:15:55 Destination Media Type: DVD+R DL (Disc ID: MKM-001-00) (Speeds: 2.4x, 4x, 6x, 8x)
I 18:15:55 Destination Media Sectors: 4,173,824
I 18:15:55 Write Mode: DVD
I 18:15:55 Write Type: DAO
I 18:15:55 Write Speed: 2.4x
I 18:15:55 Link Size: Auto
I 18:15:55 Test Mode: No
I 18:15:55 OPC: No
I 18:15:55 BURN-Proof: Enabled
I 18:16:00 Optimal L1 Data Zone Start LBA: 2086208 (VTS_02, PGC: 1, Cell: 34, Vob/Cell ID: 1/34, Time: 00:32:40, SPLIP: No)
I 18:16:00 Optimal L0 Data Zone Capacity: 2,086,208
I 18:16:00 Optimal L0 Data Zone Method: IFO Cell Boundary, ‘SPLIP’ Flag Not Set
E 18:16:08 Failed to set L0 Data Zone Capacity!
E 18:16:08 Reason: Power Calibration Area Error
E 18:16:08 Operation Failed! - Duration: 00:00:12
I 18:16:08 Average Write Rate: N/A - Maximum Write Rate: N/A

Thanks for your help i’m about to pull my hair out. Do i need to go buy a new cable. where can you get one without ordering and paying shipping?

#11

[QUOTE=colli003;2217588]
Reason: power calibration area error

E 18:16:08 Failed to set L0 Data Zone Capacity!
E 18:16:08 Reason: Power Calibration Area Error
E 18:16:08 Operation Failed! - Duration: 00:00:12
I 18:16:08 Average Write Rate: N/A - Maximum Write Rate: N/A[/QUOTE]

The Power calibration usually means a bad burner or nonfunctional unit. How old is that unit or the media is of very poor quality it doesn’t recognize it?

#12

the burner is brand new installed it yesterday.
I was having problems burning before i purchased the unit and am still having problems.
I am using verbatim dl +r made in singapore.
I also am only trying to burn at 2.4x

interesting note. i made a smaller iso of a clip and tried burning it to a sony rw and it worked.

THanks for all your help. If i do have a bad burner i’m sure i need to go ahead and try to get it switched. I bought it from newegg but i cant find any support from them except there forum, and they have been less than responsive.

You guys are awesome thanks for yalls help.

#13

Alright i just tried to burn an iso image using image burn with my old burner a nec nd 3530a 104c

Its the drive i have been having issues with the reason i bought the new pioneer. Well i couldnt get it to burn the second layer on any verbs from singapore. at 2.4x

Anyways it just burned a whole dvd but then would not verify and gave this error. It also will not play in my dvd player.

I 23:25:06 ImgBurn Version 2.4.2.0 started!
I 23:25:06 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3)
I 23:25:06 Total Physical Memory: 1,038,412 KB - Available: 662,032 KB
I 23:25:06 Initialising SPTI…
I 23:25:06 Searching for SCSI / ATAPI devices…
I 23:25:07 Found 2 DVD±RWs!
I 23:25:30 Operation Started!
I 23:25:30 Source File: C:\Documents and Settings\Joan\My Documents\My DVDs\C 93,94.iso
I 23:25:30 Source File Sectors: 3,810,192 (MODE1/2048)
I 23:25:30 Source File Size: 7,803,273,216 bytes
I 23:25:30 Source File Volume Identifier: ROXIODISC
I 23:25:30 Source File Volume Set Identifier: 3a35acb5
I 23:25:30 Source File Implementation Identifier: Roxio , Canada
I 23:25:30 Source File File System(s): ISO9660, UDF (1.02)
I 23:25:30 Destination Device: [0:1:0] _NEC DVD±RW ND-3530A 104C (D:) (ATA)
I 23:25:30 Destination Media Type: DVD+R DL (Disc ID: MKM-001-00) (Speeds: 2.4x, 4x, 6x, 8x)
I 23:25:30 Destination Media Sectors: 4,173,824
I 23:25:30 Write Mode: DVD
I 23:25:30 Write Type: DAO
I 23:25:30 Write Speed: 2.4x
I 23:25:30 Link Size: Auto
I 23:25:30 Test Mode: No
I 23:25:30 OPC: No
I 23:25:30 BURN-Proof: Enabled
I 23:25:30 Book Type Setting: N/A
I 23:25:35 Optimal L1 Data Zone Start LBA: 1964352 (VTS_02, PGC: 1, Cell: 1, Vob/Cell ID: 1/1, Time: 00:00:00, SPLIP: No)
I 23:25:35 Optimal L0 Data Zone Capacity: 1,964,352
I 23:25:35 Optimal L0 Data Zone Method: IFO Cell Boundary, ‘SPLIP’ Flag Not Set
I 23:26:01 Filling Buffer… (40 MB)
I 23:26:02 Writing LeadIn…
I 23:26:05 Writing Session 1 of 1… (1 Track, LBA: 0 - 3810191)
I 23:26:05 Writing Track 1 of 1… (MODE1/2048, LBA: 0 - 3810191)
I 23:26:05 Writing Layer 0… (LBA: 0 - 1964351)
I 23:45:48 Writing Layer 1… (LBA: 1964352 - 3810191)
I 00:04:44 Synchronising Cache…
I 00:04:45 Closing Track…
I 00:05:03 Finalising Disc…
I 00:07:20 Exporting Graph Data…
I 00:07:20 Graph Data File: C:\Documents and Settings\Joan\Application Data\ImgBurn\Graph Data Files_NEC_DVD±RW_ND-3530A_104C_WEDNESDAY-FEBRUARY-11-2009_11-25_PM_MKM-001-00_2.4x.ibg
I 00:07:20 Export Successfully Completed!
I 00:07:20 Operation Successfully Completed! - Duration: 00:41:48
I 00:07:20 Average Write Rate: 3,287 KB/s (2.4x) - Maximum Write Rate: 3,648 KB/s (2.6x)
I 00:07:20 Cycling Tray before Verify…
I 00:08:16 Device Ready!
I 00:08:17 Operation Started!
I 00:08:17 Source Device: [0:1:0] _NEC DVD±RW ND-3530A 104C (D:) (ATA)
I 00:08:17 Source Media Type: DVD+R DL (Book Type: DVD+R DL) (Disc ID: MKM-001-00) (Speeds: 2.4x, 4x, 6x, 8x)
I 00:08:17 Image File: C:\Documents and Settings\Joan\My Documents\My DVDs\C 93,94.iso
I 00:08:17 Image File Sectors: 3,810,192 (MODE1/2048)
I 00:08:17 Image File Size: 7,803,273,216 bytes
I 00:08:17 Image File Volume Identifier: ROXIODISC
I 00:08:17 Image File Volume Set Identifier: 3a35acb5
I 00:08:17 Image File Implementation Identifier: Roxio , Canada
I 00:08:17 Image File File System(s): ISO9660, UDF (1.02)
I 00:08:17 Read Speed (Data/Audio): MAX / MAX
E 00:08:17 Session 1, Track 1 is smaller on the disc than it is in the image file.
E 00:08:17 Disc’s Track Sectors: 0 (TOC Sectors: 0)
E 00:08:17 Image File’s Track Sectors: 3810192 (TOC Sectors: 3810192)
E 00:08:17 Operation Failed! - Duration: 00:00:00
I 00:08:17 Average Verify Rate: N/A - Maximum Verify Rate: N/A

#14

Skip.

#15

Do you know if you have an 80 pin ide cable, the flat ribbon cable that connects the burner to the mother board? Some older computers come with a 40 wire connector but you should use 80 wire for your burner. Also, in the Imgburn settings under Write, make sure you have the ‘auto change booktype’ checked. I really hate to see you wasting all of your DL disks. How old is your PC? And do you know what the power supply rating is?

#16

Whappo hit it right on the head about the 80 wire IDE cable as the Pioneer’s require 80 wire cable to work properly and if it was an older cd/dvd burner you replaced with the Pioneer I doubt if it had 80 wire cable, one way to check is to see if it has a black, blue and grey connections on it

#17

http://www.pcguide.com/ref/hdd/if/ide/confCable80-c.html Here is what 80 wire cable looks like, The blue connector goes to the computer and the black connector goes to the burner as master and the grey would go to other hardware set as slave

#18

I just looked and i do have the 80 wire according to the blue gray black connectors.

This computer was purchased sometime in 05-06. When purchased the dell agent said it would be able to burn and edit home videos.

I wil do my best to figure out the power supply info if i know how?

Thanks for all your help.

#19

[QUOTE=colli003;2217406]this is my about page for roxio
Module Name: Roxio Creator 8 Suite Home
Version: 3.0.0
Build: 3.0.91a
Serial Number:
Copyright: Sonic Solutions 2005

it is an ide burner. set as the primary(0) with my old burner drive set as the slave. (1)[/QUOTE]
Connect only your new burner to the end of the cable. Older Dell’s seem to work better with the burners set to CS (cable select) rather than master.

You’re sure about the 80 wire cable, the wires are very fine.

Get this app and see how your burner is set.

Click on ‘Drives’, then on the right ‘Number of CD-ROM Drive’. Look for UDMA Mode Enabled.

1pcWShot2.jpg596×596 81.2 KB

#20

alright i downloaded pcwizard and it says the same as yours udma mode enabled 4(ata-66).

When i remove my old burner the computer searches for a slave drive on restart and asks to go into set up or continue. is this something to worry about? that is the only reason i reinstalled the old burner just so it wouldnt ask questions on startup.

i will remove the pioneer and set it to cs i will let you know if it will burn then.

Thanks for all your help.