Recently, I tried to contact DVDFab, when I tried to log in my user name and password came up as no good. Now, this is the same information that I used when I first purchased this program to get my registration key…I entered my user name and password and everything worked fine and have been using the program ever since.
Now, suddenly DVDFab seems to be trying to pull a fast one; they are cutting the connection to past purchasers in order to blow them off. It seems that they only want to concentrate on their new DVDFab 9 which has recently been issued.
I will let their reply to my inquiry speak for itself…
This is my original order confirm and receipt.
Dear ******, Thank you for your purchase of:
(1) - dvdfabnet lifetime licence download - - Full Version
You can download your item at:
Please copy and paste the key below into DVDFAB reg box:
Make sure all code appears and is ending with “=” .
Should you have any questions please contact us at:
Thank you for your recent purchase using the Plimus.com Online Store.
Plimus is under contract with dvdfabnet to process orders and collect payments.
If you have any content-related or technical questions about the product, only the manufacturer can provide proper support, please contact
The Plimus Team on behalf of
IMPORTANT: This charge will appear on your credit card statement as
This is their reply to my inquiry about not being able to log in with the same info I used to obtain my registration key…
Customer Service Feedback
Date: Tue, 11 Dec 2012 19:49:12 +0700
Subject: Unable to register…(Registration problem)[Windows 7]
Software you order:DVD to DVD
Operating System:Windows 7
Your records do not show me as a purchaser!
Sent: 5/4/2011 3:08:20 P.M. Eastern Standard Time
Subj: dvdfabnet lifetime licence download - - Full Version Order Information
This is their answer…to why my info is invalid. After almost two years it seems that DVDFabnet is not their agent.
Quote "Dear ********,
dvdfabnet sells our software illegally. Sorry to say that we can not help you.
[B]You should get refund from them and order the software at http://www.dvdfab.com/order.htm .[/B]
We only sell our products online at http://www.dvdfab.com/order.htm, and Fengtao Software Inc. is the official software publisher and the only authorized payment platform is Avangate company.
Any questions in the future, please feel free to contact me.
DVDFab Service Team
Official DVDFab Facebook page: http://www.facebook.com/dvdfab
Official DVDFab Twitter account: http://twitter.com/DVDFabber[/url[/B][/B][/B][/B][/B]]
I believe this bunch is planning a major rip off…, They are located in CHINA…You will only have recourse with the stateside billing party…Maybe.[/COLOR][/COLOR][/COLOR]