Welcome to the Forum.
As suggest by Forum Member dmp31 to prevent any confusion always stated the version number of the software programs you are using to make your backup copies of Commercial DVD Movie Titles.
Suggest using the â€œAnyDVD Ripperâ€ when you experience problems using the AnyDVD- 1 Click software combination.
Below is an exact direct quotation from the AnyDVD history change log and explains the AnyDVD Ripper function.
"New: Added "AnyDVD Ripper". This little tool repairs defective DVDs while copying them to your hard disk. It can be started from the menu of the AnyDVD fox icon. It can be started as a stand-alone application from the start menu as well, so it can be used even if AnyDVD is not registered and the trial period has expired. It is identical to FixVTS (http://www.videohelp.com/~FixVTS/) but instead of fixing problems "in place" it copies the files to your hard disk directly from the source DVD. It fixes the problems while the files are copied. Some DVDs, which have severe mastering defects e.g., "Menace II Society" R1 (US) can now be copied with all DVD copy tools (elby CloneDVD, DVDShrink, etc.) Many thanks to the author of FixVTS!"