Bluray converter update

So I’m confused, Aiseesoft’s website states that to update to the newer version of this software you simply download the new version and re-register it with the original code. But when you download the new one there is no option to register, only purchase the new software and now I cant use it at all because it thinks it is a trial. And all of the support contact us options are fake and go no where. The software originally worked fantastic. now it is worthless… any suggestions? try this link