I use the Dell Media Experience program to watch DvDs since it was the default (yes I have a dell) and I never bothered to change it since its always worked fine. I have a 3.2gig pent4 1gig ram, windows XP, not overheating, no problems with power supply. And the problem didnt start til I got this drive. The one that I had before was just a normal dvd drive, not a burner. But I gave it away. It doesnt even try to play the movie it just goes to the blue screen before it even opens the player. I thought maybe it was a defective drive or something but it reads normal cds just fine.
This is what the blue screen says...
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time blah blah, if this screen appears again run a memory check run a system diagnostic blah blah, etc etc