BitDefender users demand refunds after update cripples PCs

vbimport

#1

Computerworld - Some customers stranded by a flawed BitDefender anti-virus update that crippled their computers have demanded refunds and compensation for money spent fixing their PCs, according to messages on the company’s support forum.

The Saturday update quarantined hundreds, sometimes thousands, of legitimate files on Windows 64-bit systems, including those with .exe, and .dll extensions, making it impossible to boot affected computers once they had been powered off.

Link: http://www.computerworld.com/s/article/9173959/BitDefender_users_demand_refunds_after_update_cripples_PCs

:cool::cool:


#2

There is no reason for something like this to say so is wrong. Any company that does not test test test there updates to prevent this should have to pay for the problems they caused.