i don’t think there’s a sure way to tell if its benq or liteon, you can always return it tho. but i must say i really was never partial to liteon’s (as burners). used them for rippin/kprobe. but these 1635s that i have burn the +r stuff (ty-t02, mcc04,mcc03) just a tad off what the 1655’s can do. the second tier media the 1655 handles better. but if u can get the litey for cheap (it was just $15.00 -$25.00) last week, you won’t be disappointed. as for the faceplates. just email email@example.com. you’ll have to give them model #, store receipt, and some other crap(i forget). now my 1655 faceplates didn;t have the lightscribe logo. its the same as the 1640 faceplate. but at least its black.