Best DVD Burner?

My apologies if this topic has been started by someone else before me.

I am about to purchase a new DVD burner and thought I will get second opinions.

Plextor drives are rated the best in terms of hardware and software in a package but is expensive. LG is rated the next best and is cheaper. Has anybody had any issues with an LG? I am thinking of getting an external DVD Burner and the model I have in mind is GSA-E30L. This apparently burns every kind of DVD and has the capability of LightScribe.

Anyone has any experiences with LG customer support?