I purchased the BENQ/Phillips DW1650 DVD/RW drive (rebranded under a different name) from CompUSA a few months ago. I have finally got around to where I want to try and do some burning. I have noticed that when I put the blank DVD media into the drive it sees it as a CD. It also does not open it up for burning, its like it does not see the drive at all.
I have read a little on this forum about flashing the firmware and such. I am a little uncomfortable at the moment on this.
I tried to use BENQ’s site (www.BENQ.com), but its usless from a support perspective.
Can someone provide me some assistance on this?