OK, this one is really on my nerves because the BenQ support is acting deaf!! Bought this because of the very good marks it got in the german C’t mag when it came to errors on resulting discs.
We tape weddings, proms and graduations and produce DVDs using a Panasonic DMR-HS2 stand-alone recorder. We bought the DW800A to quickly duplicate the DVD-R to either +R or -R, depending on what the client wants. But this dumb thing will NOT read the DVD-R created by the Panasonic machine, some files read OK, but most give a “read error”. Regular DVD players though play them just fine and my Sony DRU500A duplicates them without a gripe.
I upgraded the DW800A to the latest publicly available +/- firmware (B3C7) but to no avail. The funny thing is, it’ll read purchased DVDs just fine, but one ain’t supposed to duplicate those
Any ideas? I’m stuck with useless hardware and the graduation/wedding season is starting!