Benq dw1650 and sony ide dev-rom 16x please help

vbimport

#1

i have recently updated from windows 98 to windows xp home edition. now neither one of my dvd drives will work. i have check the connections. i have performed a pcpitstop scan. comes up with a code 39 on my ide drive. has to do with the driver. i have uninstalled and reinstalled and it still does not work.

please help kirk.


#2

What motherboard chipset does your computer have? Did you install the IDE driver for your motherboard? If you did install the IDE driver, remove it and use the generic IDE driver that comes with Windows XP.


#3

Hi,

upgrading from Win9x or ME to XP is not a good idea. It is strongly recommended to install Windows on a clean, freshly formatted HDD.

now neither one of my dvd drives will work. i have check the connections. i have performed a pcpitstop scan. comes up with a code 39 on my ide drive. has to do with the driver. i have uninstalled and reinstalled and it still does not work.
Please check http://support.microsoft.com/kb/314060/

Michael