Benq DW1640 Stalls and Freezes Computer

Whenever I try and read a DVD that I’ve burnt with a Benq DW1640, like the title says, it first stutters, then stalls, then freezes my computer and all I can do is a manual reboot. Nothing in the task manager will respond at all.
As a side note I am burning with Nero (latest version with latest firmware on Benq) at the lowest speed possible (2.4X) and still get the stall and freeze.
I’m using decent-quality TDK brand DVD-R.
I have racked my brain trying to figure out what this is, but maybe someone here could help me.
Thanking you in advance =P

Why are you burning so slowly??? Media now usually has to be burnt at its rated speed or it will produce a coaster due to overburning the die layer (to much power from the laser). I would never ever burn any media slower than half its rated speed as the quality after that point goes downhill rapidly.

BenQ drives don’t work well below 4x infact all my media that I burnt at 2.4x has to go in the bin as it is full of errors and 90% are unreadable.

The DW1640 drive has a sweet spot at 12x and gives very good results at 8x, its just a matter of finding your drive and media sweet spot.

In short, burn you media at its rated speed and you should get burns that are alot better than you have been getting.

Remove Sonic DLA and Nero INCD for starts!
update your FW and burning applications! Use only one burning application!
more details!
Make it the master!
IDE cable by itsself!
Check you Bios settings and update your BIOS!
Send us your system specs!
More details! LOL

welcome to the forum!
burn at 8X twice and call us in the morning! LOL

Check your IDE settings in advance mode in device manager!

Still no luck, here’s some specs.
Athlon 1600+
Radeon 9200 SE
768Megs of DDR Ram
30Gig and 180 gig seagate drives.
More importantly.
Primary master & slave master are both hard disks.
Secondary master is the troublesome Benq DW1640, secondary slave is an older CD-RW also made by benq.
DMA if possible in both primary and secondary in device manager.

DMA if possible is inconsequential, what’s it actually set to?

Sorry, should have said that it was set to Ultra DMA mode 2 on all of the drives.
I’m wondering how settings in the BIOS could affect it?

Now when I try and run Nero Scandisk that crashes, but here’s some more in-depth info.
Nero InfoTool 3.02

Drive Information

Drive : BENQ DVD DD DW1640
Type : DVD±R/RW DL Recorder
Firmware Version : BSOB
Buffer Size : 2 MB
Date : ?
Serial Number : 9JB5U150J352529658SP
Vendor Specific : 9JB5U150J352529658SP
Drive Letter : F:
Location : 1:0
Mechanism : Tray
Read Speed : 16.0 , 12.0 , 8.0 , 6.0 , 4.0 X
Write Speed : 16.0 , 12.0 , 8.0 , 4.0 , 2.4 X

Read CD Text : Yes
Return C2 Pointers : No
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : Yes
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : 4
Changes User : 4
Changes Vendor : 4

Disc Information (F:)

Type : DVD-R
Capacity : 486:59.31 (819 MB)
Tracks : 1
Sessions : 1

File System : , UDF
Title : n/a
Date : n/a
Publisher : n/a
Application : n/a

Interface Information

Adapter 1

Description : Primary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: ST340016A
Type : Disk Drive
DMA : On
Description : Slave: WDC WD800BB-00JKC0
Type : Disk Drive
DMA : On

Adapter 2

Description : Secondary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: BENQ DVD DD DW1640
Type : CD-Rom Drive
DMA : On
Autorun : Off

Adapter 3

Description : Unknown Adapter

Driver
Description : System32\Drivers\Vax347s.sys
Company :
Version : 3.47.0.0 built by: WinDDK
Description : SCSI miniport

Attached Devices

Adapter 4

Description : Unknown Adapter

Driver
Description : \SystemRoot\System32\Drivers\dtscsi.sys
Company : n/a
Version : n/a
Description : n/a

Attached Devices

Software Information

Operating System : Windows XP Professional (5.01.2600 Service Pack 2)
DirectX : DirectX 9.0c

Description : Nero Burning ROM
Version : 6, 6, 0, 18
Company : Ahead Software AG
Version Check : Ok

Description : Nero StartSmart
Version : 2, 0, 0, 28
Company : Ahead Software AG

Description : NeroVision
Version : 3,1,0,21
Company : Nero AG

Description : Nero ShowTime
Version : 2, 0, 1, 4
Company : Nero AG

Description : Nero Recode 2
Version : 2, 2, 6, 17
Company : Ahead Software AG

Description : Cover Designer
Version : 2, 3, 0, 50
Company : Nero AG

Description : Nero BackItUp Application
Version : 1, 2, 0, 60
Company : Ahead Software AG

Description : Alcohol 120%
Version : 1.9.5.3105
Company : Alcohol Soft Development Team

Hardware Information

CPU : 1400 MHz
Bus Speed : 66 MHz
Motherboard : ECS K7S5A
System : ECS K7S5A
BIOS : AMI 07.00T
Memory : 768 MB
Sound : SB Audigy Audio [C800]
Video : GeCube RADEON 9200 SE Game Buster - Secondary (Omega 3.8.205)

Driver Information

Driver : Abiosdsk
Description : n/a
Version : n/a
Company : n/a

Driver : abp480n5
Description : n/a
Version : n/a
Company : n/a

Driver : ACPI
Description : ACPI Driver for NT
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ACPIEC
Description : ACPI Embedded Controller Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : adpu160m
Description : n/a
Version : n/a
Company : n/a

Driver : aec
Description : Microsoft Acoustic Echo Canceller
Version : 5.1.2601.2078
Company : Microsoft Corporation

Driver : Aha154x
Description : n/a
Version : n/a
Company : n/a

Driver : aic78u2
Description : n/a
Version : n/a
Company : n/a

Driver : aic78xx
Description : n/a
Version : n/a
Company : n/a

Driver : AliIde
Description : n/a
Version : n/a
Company : n/a

Driver : AmdK7
Description : Processor Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : amsint
Description : n/a
Version : n/a
Company : n/a

Driver : AR5211
Description : n/a
Version : n/a
Company : n/a

Driver : asc
Description : n/a
Version : n/a
Company : n/a

Driver : asc3350p
Description : n/a
Version : n/a
Company : n/a

Driver : asc3550
Description : n/a
Version : n/a
Company : n/a

Driver : AsyncMac
Description : MS Remote Access serial network driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Atdisk
Description : n/a
Version : n/a
Company : n/a

Driver : ati2mtag
Description : ATI Radeon WindowsNT Miniport Driver
Version : 6.14.10.6587
Company : ATI Technologies Inc.

Driver : ATITool
Description : ATITool Low-Level Driver
Version : 1.10
Company : W1zzard

Driver : Atmarpc
Description : IP/ATM Arp Client
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : audstub
Description : AudStub Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : cbidf2k
Description : CardBus/PCMCIA IDE Miniport Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : CCDECODE
Description : WDM Closed Caption VBI Codec
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : cd20xrnt
Description : n/a
Version : n/a
Company : n/a

Driver : Cdaudio
Description : CD-ROM Audio Filter Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Cdfs
Description : CD-ROM File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Cdrom
Description : SCSI CD-ROM Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Changer
Description : n/a
Version : n/a
Company : n/a

Driver : CmdIde
Description : n/a
Version : n/a
Company : n/a

Driver : Cpqarray
Description : n/a
Version : n/a
Company : n/a

Driver : ctac32k
Description : Creative AC3 SW Decoder Device Driver (WDM)
Version : 5.12.01.0442-1.84.0020
Company : Creative Technology Ltd

Driver : ctaud2k
Description : Creative WDM Audio Device Driver
Version : 5.12.01.0441-1.84.0010
Company : Creative Technology Ltd

Driver : ctdvda2k
Description : Creative DVD-Audio Device Driver (WDM)
Version : 5.13.01.0413-1.56.0430
Company : Creative Technology Ltd

Driver : ctprxy2k
Description : Creative Proxy Device Driver (WDM)
Version : 5.12.01.0441-1.84.0010
Company : Creative Technology Ltd

Driver : ctsfm2k
Description : SoundFont® Manager (WDM)
Version : 5.12.01.0441-1.84.0010
Company : Creative Technology Ltd

Driver : dac960nt
Description : n/a
Version : n/a
Company : n/a

Driver : Disk
Description : PnP Disk Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : dmboot
Description : NT Disk Manager Startup Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software

Driver : dmio
Description : NT Disk Manager I/O Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software

Driver : dmload
Description : NT Disk Manager Startup Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software.

Driver : DMusic
Description : Microsoft Kernel DLS Synthesizer
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : dpti2o
Description : n/a
Version : n/a
Company : n/a

Driver : drmkaud
Description : Microsoft Kernel DRM Audio Descrambler Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : dtscsi
Description : n/a
Version : n/a
Company : n/a

Driver : emupia
Description : n/a
Version : n/a
Company : n/a

Driver : Fastfat
Description : Fast FAT File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Fdc
Description : Floppy Disk Controller Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Flpydisk
Description : Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : FltMgr
Description : Microsoft Filesystem Filter Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Ftdisk
Description : FT Disk Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : gameenum
Description : Game Port Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Gpc
Description : n/a
Version : n/a
Company : n/a

Driver : ha10kx2k
Description : Creative EMU10KX HAL (WDM)
Version : 5.12.01.0444-1.84.0040
Company : Creative Technology Ltd

Driver : hap16v2k
Description : Creative EMU10KX-P16v HAL (WDM)
Version : 5.12.01.0442-1.84.0020
Company : Creative Technology Ltd

Driver : hpn
Description : n/a
Version : n/a
Company : n/a

Driver : HTTP
Description : HTTP Protocol Stack
Version : 5.1.2600.2525 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation

Driver : i2omgmt
Description : n/a
Version : n/a
Company : n/a

Driver : i2omp
Description : n/a
Version : n/a
Company : n/a

Driver : i8042prt
Description : i8042 Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Imapi
Description : IMAPI Kernel Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ini910u
Description : n/a
Version : n/a
Company : n/a

Driver : IntelIde
Description : n/a
Version : n/a
Company : n/a

Driver : ip6fw
Description : IPv6 Windows Firewall Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : IpFilterDriver
Description : n/a
Version : n/a
Company : n/a

Driver : IpInIp
Description : IP in IP Encapsulation Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : IpNat
Description : IP Network Address Translator
Version : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation

Driver : IPSec
Description : IPSec Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : IRENUM
Description : Infra-Red Bus Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : isapnp
Description : PNP ISA Bus Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : kmixer
Description : Kernel Mode Audio Mixer
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : lbrtfdc
Description : n/a
Version : n/a
Company : n/a

Driver : MDC8021X
Description : IEEE 802.1X Protocol Driver
Version : 2.3.1.9
Company : Meetinghouse Data Communications

Driver : Modem
Description : Modem Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : mraid35x
Description : n/a
Version : n/a
Company : n/a

Driver : MRxDAV
Description : Windows NT WebDav Minirdr
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MSKSSRV
Description : MS KS Server
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MSPCLOCK
Description : MS Proxy Clock
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MSPQM
Description : MS Proxy Quality Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : mssmbios
Description : System Management BIOS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MSTEE
Description : WDM Tee/Communication Transform Filter
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ms_mpu401
Description : n/a
Version : n/a
Company : n/a

Driver : NABTSFEC
Description : WDM NABTS/FEC VBI Codec
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NdisIP
Description : Microsoft IP Driver
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NdisTapi
Description : NDIS 3.0 connection wrapper driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Ndisuio
Description : NDIS User mode I/O Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NdisWan
Description : MS PPP Framing Driver (Strong Encryption)
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Npfs
Description : NPFS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NSNDIS5
Description : n/a
Version : n/a
Company : n/a

Driver : Ntfs
Description : NT File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NTIDrvr
Description : NTI CD-ROM Filter Driver
Version : 1, 0, 0, 6
Company : NewTech Infosystems, Inc.

Driver : ntiowp
Description : 1.00
Version : 1.00

Driver : NwlnkFlt
Description : NWLINK2 Traffic Filter Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : NwlnkFwd
Description : NWLINK2 Forwarder Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : ossrv
Description : n/a
Version : n/a
Company : n/a

Driver : Parport
Description : Parallel Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : PartMgr
Description : Partition Manager
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : ParVdm
Description : VDM Parallel Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : PCI
Description : NT Plug and Play PCI Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : PCIDump
Description : n/a
Version : n/a
Company : n/a

Driver : PCIIde
Description : Generic PCI IDE Bus Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Pcmcia
Description : PCMCIA Bus Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : PDCOMP
Description : n/a
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Company : n/a

Driver : PDFRAME
Description : n/a
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Company : n/a

Driver : PDRELI
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Driver : PDRFRAME
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Driver : perc2
Description : n/a
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Driver : perc2hib
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Driver : PfModNT
Description : PCI/ISA Device Info. Service
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Company : Creative Technology Ltd.

Driver : pgfilter
Description : n/a
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Company : n/a

Driver : PptpMiniport
Description : n/a
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Driver : PQNTDrv
Description : PowerQuest Boot Mode Driver.
Version : 8.00.000
Company : PowerQuest Corporation

Driver : PSched
Description : MS QoS Packet Scheduler
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Ptilink
Description : Parallel Technologies DirectParallel IO Library
Version : 1.10 (XPClient.010817-1148)
Company : Parallel Technologies, Inc.

Driver : PxHelp20
Description : Px Engine Device Driver for Windows 2000/XP
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Company : Sonic Solutions

Driver : ql1080
Description : n/a
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Company : n/a

Driver : Ql10wnt
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Driver : ql12160
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Driver : ql1240
Description : n/a
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Driver : ql1280
Description : n/a
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Driver : Rasl2tp
Description : RAS L2TP mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : RasPppoe
Description : RAS PPPoE mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Raspti
Description : PTI DirectParallel® mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Rdbss
Description : Redirected Drive Buffering SubSystem Driver
Version : 5.1.2600.2541 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation

Driver : RDPCDD
Description : RDP Miniport
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : rdpdr
Description : Microsoft RDP Device redirector
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : RDPWD
Description : RDP Terminal Stack Driver (US/Canada Only, Not for Export)
Version : 5.1.2600.2695 (xpsp_sp2_gdr.050609-1528)
Company : Microsoft Corporation

Driver : redbook
Description : Redbook Audio Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Secdrv
Description : n/a
Version : n/a
Company : n/a

Driver : serenum
Description : Serial Port Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Serial
Description : Serial Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Sfloppy
Description : SCSI Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Simbad
Description : n/a
Version : n/a
Company : n/a

Driver : sisagp
Description : SiS NT AGP Filter
Version : 5.12.01.2010 (xpsp_sp2_rtm.040803-2158)
Company : Silicon Integrated Systems Corporation

Driver : SLIP
Description : Microsoft Slip Deframing Filter Minidriver
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : snapman
Description : Acronis Snapshot API
Version : 1.09 build 158
Company : Acronis

Driver : Sparrow
Description : n/a
Version : n/a
Company : n/a

Driver : splitter
Description : Microsoft Kernel Audio Splitter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : sptd
Description : n/a
Version : n/a
Company : n/a

Driver : sr
Description : System Restore Filesystem Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Srv
Description : Server driver
Version : 5.1.2600.2673 (xpsp_sp2_gdr.050509-1531)
Company : Microsoft Corporation

Driver : streamip
Description : Microsoft IP Test Driver
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : swenum
Description : Plug and Play Software Device Enumerator
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : swmidi
Description : Microsoft GS Wavetable Synthesizer
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : symc810
Description : n/a
Version : n/a
Company : n/a

Driver : symc8xx
Description : n/a
Version : n/a
Company : n/a

Driver : sym_hi
Description : n/a
Version : n/a
Company : n/a

Driver : sym_u3
Description : n/a
Version : n/a
Company : n/a

Driver : sysaudio
Description : System Audio WDM Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Tcpip
Description : TCP/IP Protocol Driver
Version : 5.1.2600.2685 (xpsp_sp2_gdr.050525-1028)
Company : Microsoft Corporation

Driver : TDPIPE
Description : Named Pipe Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : TDTCP
Description : TCP Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Teefer
Description : Teefer Driver
Version : 1.60.1101
Company : Sygate Technologies, Inc.

Driver : TermDD
Description : Terminal Server Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : tifsfilter
Description : n/a
Version : n/a
Company : n/a

Driver : timounter
Description : n/a
Version : n/a
Company : n/a

Driver : TosIde
Description : n/a
Version : n/a
Company : n/a

Driver : Udfs
Description : UDF File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ultra
Description : n/a
Version : n/a
Company : n/a

Driver : Update
Description : Update Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbehci
Description : EHCI eUSB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbhub
Description : Default Hub Driver for USB
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbohci
Description : OHCI USB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbprint
Description : USB Printer driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbuhci
Description : UHCI USB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Vax347b
Description : Plug and Play BIOS Extension
Version : 3.47.0.0 built by: WinDDK
Company :

Driver : Vax347s
Description : SCSI miniport
Version : 3.47.0.0 built by: WinDDK
Company :

Driver : VgaSave
Description : n/a
Version : n/a
Company : n/a

Driver : ViaIde
Description : n/a
Version : n/a
Company : n/a

Driver : VolSnap
Description : Volume Shadow Copy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Wanarp
Description : MS Remote Access and Routing ARP Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : WDICA
Description : n/a
Version : n/a
Company : n/a

Driver : wdmaud
Description : MMSYSTEM Wave/Midi API mapper
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : WF23880
Description : n/a
Version : n/a
Company : n/a

Driver : WF88XBAR
Description : WinFast WDM Crossbar Driver.(88X)
Version : 5.13.1.1309
Company : Copyright @2000-2006 Leadtek Research Inc.

Driver : WFIOCTL
Description : n/a
Version : n/a
Company : n/a

Driver : WFTUNE
Description : n/a
Version : n/a
Company : n/a

Driver : wg3n
Description : wgxn
Version : 1.01.1222
Company : Sygate Technologies, Inc.

Driver : wg4n
Description : wgxn
Version : 1.01.1222
Company : Sygate Technologies, Inc.

Driver : wg5n
Description : wgxn
Version : 1.01.1222
Company : Sygate Technologies, Inc.

Driver : wg6n
Description : wgxn
Version : 1.01.1222
Company : Sygate Technologies, Inc.

Driver : wpsdrvnt
Description : wpsdrvnt
Version : 1, 0, 0, 17
Company : Sygate Technologies, Inc.

Driver : WS2IFSL
Description : Winsock2 IFS Layer
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : WSTCODEC
Description : WDM WST Codec Driver
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : msvcrt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : msvcirt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : mfc42.dll
Version : 6.02.4131.0

Driver : msvcp60.dll
Version : 6.02.3104.0

Driver : ole32.dll
Version : 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)

Driver : olepro32.dll
Version : 5.1.2600.2180

Driver : oledlg.dll
Version : 1.0 (XPClient.010817-1148)

Driver : advapi32.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : comctl32.dll
Version : 5.82 (xpsp_sp2_rtm.040803-2158)

Driver : setupapi.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Lower Filters

Driver : PxHelp20
Description : Px Engine Device Driver for Windows 2000/XP
Version : 2.03.28a
Company : Sonic Solutions

Upper Filters

Driver : NTIDrvr
Description : NTI CD-ROM Filter Driver
Version : 1, 0, 0, 6
Company : NewTech Infosystems, Inc.

Video Codecs

Cinepak Codec by Radius : 1.10.0.11
Intel 4|2|0 Video V2.50 : 5.1.2600.2180
Intel Indeo® Video R3.2
Intel Indeo® Video R3.2
Intel IYUV codec : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft RLE : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft H.263 Video Codec : 5.1.2600.2180
Microsoft H.261 Video Codec : 5.1.2600.2180
Microsoft MPEG-4 Video Codec V1 : 4.1.00.3920
Microsoft MPEG-4 Video Codec V2 : 4.1.00.3920

Audio Codecs

Microsoft IMA ADPCM CODEC : 4.00.0.0
Microsoft ADPCM CODEC : 4.00.0.0
Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0
Microsoft GSM 6.10 Audio CODEC : 4.00.0.0
DSP Group TrueSpeech™ Software CODEC : 1.00.0.0
Microsoft G.723.1 CODEC : 1.02.0.1
Windows Media Audio : 4.02.0.0
Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0
Fraunhofer IIS MPEG Layer-3 Codec (professional) : 3.03.0.44
Creative MP3 CODEC : 1.00.0.0
MSN Messenger Audio Codec : 4.00.0.0
Microsoft PCM Converter : 5.00.0.0

ASPI Information

System ASPI : ASPI is not installed

Nero ASPI : ASPI is installed and working properly

WNASPI32.DLL : 2.0.1.74 164112 bytes October 26, 2004

Looked inside my case, took out the second Benq drive, that seems to have made it less worse.
I still sometimes get a stall when I benchmark with nero, but now I get PI/PO errors within an acceptable range.
Thanks a lot everyone, though if there’s still something wrong in the log above please tell me.

Your log looks Ok to me, but someone else may see something. You might try going to your Device Manager>IDE/ATAPI Controllers and find the Secondary IDE channel> uninstall it, restart your PC and Windows will reinstall your drive. Maybe just a simple glitch with Windows, if you still have issues try another IDE cable.:slight_smile:

Also consider putting both HDs on the same primary cable and your burner on the secondary by itsself!
Make the boot HD master and the other HD slave!
Update you BIOS and check settings for all channels.

BTW! Nice system!

http://radified.com/Files/ForceASPI_v17.zip << force ASPI

Did some googling, aspi check said it wasn’t installed properly, used force aspi and it said it was then installed properly. But still no good.
A friend told me that lowering the drives speed might help, and it actually did, I used nero’s drivespeed utility to lower it down to about 4X or 6X and I didn’t get the lock up’s as frequently, but I still get them once in a while. Don’t know what to make of that, but unless someones got any other idea’s then I think I might fork over the 30$ for mailing it back under warranty.

So I gather you tried the uninstall and reinstall of the IDE channel in your device manager and tried a different IDE cable? IDE cables can quite often be defective and cause similar problems. Easy and cheap to check out.
Your log said Nero ASPI was good

Nero ASPI : ASPI is installed and working properly
Doesn’t hurt to have other ASPI istalled though.

What is your configuration at this ponit in time?

Sorry about the delay, but yes, got a new IDE cable, still had the problem. I assume that the configuration is the nero info-tool that you want. And yes, i’ve tried everything that’s been said, didn’t really think i needed to say that :stuck_out_tongue: .
Nero InfoTool 3.02

Interface Information

Adapter 1

Description : Primary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: ST340016A
Type : Disk Drive
DMA : On
Description : Slave: WDC WD800BB-00JKC0
Type : Disk Drive
DMA : On

Adapter 2

Description : Secondary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: BENQ DVD DD DW1640
Type : CD-Rom Drive
DMA : On
Autorun : Off

Adapter 3

Description : Unknown Adapter

Driver
Description : System32\Drivers\Vax347s.sys
Company :
Version : 3.47.0.0 built by: WinDDK
Description : SCSI miniport

Attached Devices

Adapter 4

Description : Unknown Adapter

Driver
Description : \SystemRoot\System32\Drivers\dtscsi.sys
Company : n/a
Version : n/a
Description : n/a

Attached Devices
As the above log says, I have the primary master/slave as my hard disks, and only my Benq DVD as secondary master.
P.S| I was just wondering why if I slowed down the drive speed (with nero-drivespeed) I would get less stalls.

P.S| I was just wondering why if I slowed down the drive speed (with nero-drivespeed) I would get less stalls.

Because your drive is not in the proper transfer mode. If you slow things down it stands to reason it would have less stalls.:slight_smile: Is this a VIA Chipset? If so is it a VIA 133, 266 ect?

Delete please

Sorry, not quite sure what my ‘chipset’ is (Still a bit of a n00b).
Using Everest it says that the chipset is:

Field Value
Motherboard Chipset SiS 735

Chipset SiS 735
Have you tried to load SiS IDE drivers. :slight_smile:

crossg, this is “one chip” solution though, but in design similar to VIA’s 133/266 chips… :iagree:
Not the best when it comes to modern ATAPI devices from what I’ve seen lately.