Benq DW1640 problem

vbimport

#1

Hi,

I just bought a Benq DW1640 due to its good rating. After i connected it and switch on the pc, it is auto install by winxp pro. However, it is auto install as a cdrom drive install of a dvdrw drive. Thus, i uninstall it and try to manually install but to no avail. I tired to look for the Benq DVDrw drivers but unsuccessful too. Pls advise. Thanks!

Regards,
Weixiong


#2

You do not need any special drivers -Winxp should see it with no problem. Do you have software or any dvd to test it. Did you go to control panel then to system then to Hardware -device manager then dvd drives and see if its listed. I am sure it says 1640. good luck with you new drive.


#3

hi, i check it already. Its name in device manager is benq dvd dd dw1640 but device type dvd/cd rom device and in my computer is label as cdrom drive. I can read dvd perfectly ok. But i cannot burn dvdrw as the computer think that it is a cdrom drive. I also went to administrator tools=>computer management=>storage=>removable storage=>media and click on the drive however the media pool reads: “unrecognizable/cd-rom”. i think the computer auto install my dvdrw drive as cdrom drive. How to change?


#4

What software do you have to write dvds ?? You do not need any special windows drivers for this drive.


#5

im using nero 6 bundled with the drive. Do you have any idea how to manually tell windows xp that we have a dvdrw in the house and not a cdrom drive? :slight_smile:


#6

What version of nero do you have 6.00 or 6.18 ?? Also what are you trying to burn?? As I said theres no problem -It is also a cdrom drive basically. did you highlight dvd in nero to tell it your oing a dvd no a cd. I use nero express.


#7

If you have a blank CD or DVD inside the drive, in Windows Explorer or My Computer it will show as “CD Drive”. If the drive is empty it will show as “DVD-RW Drive”. Don’t worry about it.


#8

Thanks for your input zevia


#9

I understood already. Thanks! Cheers