[QUOTE=Cobra08;2171659][qanda]This question is published in the hardware section for the BenQ DW1620 (Pro). Click here to view full specs.[/qanda]It quit on me after a year of moderate use, though never had chance to burn DL discs. It is getting properly listed in Windows Explorer but won’t recognise any media inserted in it. Dead?[/QUOTE]
You might want to try some commercial CD/DVD lens cleaners and see if that helps before arriving at the conclusion that your drive is dead. I cannot recommend a specific type/brand though, my drives always died of other obvious causes (like drive motors not turning due to overuse lol :p).