Benq DW1620 w/ Ritek Ridata G04

CD, DVD and (Ultra HD) Blu-ray Writers BenQ / Philips Writer
#1

The G04’s are not working at all for me, and I bought 2 50-packs of 'em. The drive simply doesn’t recognize the Ritek 4x DVD-R’s - at all…

It’s quite a dilemma.

RiCKY2004 seems to have also had this issue, though I’m not sure if he’s found a way to resolve it.

I’m using the Benq DW1620 with the B7T9 flashware, but I’ve also tried burning with all the previous versions of the flashware, to no avail. I’m also using the latest version of Nero (OEM).

I’m calling out to all you experts out there. I need your help!

Thank you.

  • Auriel -
#2

I use the ritek G04 with my benq 1620 without any problems. Sometimes after burning though, it does not recognize that there is a disk in the drive.

#3

Those are definitely bad experiences with BenQ. I’ve also had similar issues with -R discs. It’s bad to hear such things happening.
I don’t know about the G04, but the R03 (+R) works great.

#4

Hmm.

I forgot to mention that my drive is the OEM version, and I crossflashed it to the BenQ B7T9 firmware.

The only reason I did this was because I thought (hoped) it would allow my drive to recognize these G04 discs, but it unfortunately didn’t work.

I just found this thread, in which another forumgoer, using the same OEM DW1620 drive as me, got the G04’s to work by changing his firmware.

This hasn’t worked for me, though, but at least now I know it’s possible to use the G04 with the DW1620.

Well, I’m at a loss.

Your help is appreciated,

  • Auriel -
#5

What does this mean? What in the previous post display bad experiences with the Benq? I personally would dump the Ritek Ridata G04 purchase some quality media…

Try these, TY02’s. They burn at 12X just fine with the 1620! There will always be an argument, or at least a discussion on the value/price of media. Frankly, it only takes a few bad burns going to the trashcan that equalize the price difference between budget and quality media…

Regards-

#6

It means that I’ve read the 2 posts above mine.
One says:
“Sometimes after burning though, it does not recognize that there is a disk in the drive.”
The other says:
“The G04’s are not working at all for me, and I bought 2 50-packs of 'em. The drive simply doesn’t recognize the Ritek 4x DVD-R’s - at all…”

#7

I can still return one of the G04 50-packs.

However, the pack I just opened cannot be returned, and being that I purchased them, I would like to try and troubleshoot this problem so that I may get my money’s worth out of them. I don’t have 50 cups in my cupboard, unfortunately :wink:

Your help is appreciated.

  • Auriel -
#8

hmmmmm…

#9

You can test different firmware versions, or maybe even modify write strategies. But in the end, only you can decide how much effort and time you want to invest to save $20.00 or $30.00……… There are plenty of people here that are willing to help and offer suggestions if you want to go down the road………. Good Luck! :slight_smile:

#10

Strange ! RitekG04 working perfect for me, No problem what so ever. Must have burned about 100 of them :slight_smile: take a look at :

http://club.cdfreaks.com/showpost.php?p=855685&postcount=91

/TMM

#11

While on the whole G04 do write pretty well on the Benq the drive does seem to have minor issues with the lower quality stuff. QC isnt as good as it was at Ritek and a lot of C grade (and below) G04 seem to have slipped into retail, this the Benq doesnt like, the better (for that read older stocks) of G04 the Benq has 0 problems with. I have examples seemingly from all the dubious quality levels and end up burning the crap(er) stuff in my Pioneer 108 (which likes it) and the good stuff in the Benq.

#12

Never had any problems with the 1620 and my Ridisc G04 (yes, older stock) : actually I think the burn quality on average is quite better than you would think for -R discs from the cheaper (than TY,mcc) range.
As far your problem, the drive not recognizing them, I don’t know: it’s not the firmware though, as I had no problems with either B7P9 or B7T9.
So Prototype is probably right about lower grade (newer?) batches.


#13

Thanks for your help, guys.

Having tried them out on another PC with a different model/brand of DVD burner, and having experienced the same results, I think it’s safe to conclude that the discs themselves are, indeed, faulty.

The only thing I can think of that could be the issue is Service Pack 2. Both PC’s that I tested it on are running SP2. The thing is, I need SP2 for the PC to recognize one of my hard drives.

Before writing this off as faulty discs, should I try uninstalling SP2, testing the discs, and then using system restore to revert back to SP2?

Actually, now that I think of it, there is one more PC I might be able to test these discs out on: My mother’s laptop. I don’t think she has SP2 installed (she’s not computer savvy ^_^) She’ll be arriving here later today, so I’ll give it a go and report back here.

Once again, thank you for your help.

  • Auriel -
#14

Ok, here’s an update.

I just tried a G04 out on the Toshiba Satellite laptop PC and it recognized the DVD-R disc! So the discs are not faulty.

The laptop is, indeed, running SP2, so that’s not the issue.

The drive is a Pioneer DVR-SK12D (ID: Pioneer DVD-RW DVR-K12D), and it’s running the 1.05 firmware.

I feel this discovery is a step in the right direction. We know, now, that the discs are not faulty.

We know that the discs are not recognized on two out of three PC’s in my house.

We know one of those two PC’s is factory-built (a Dell), so it is unlikely that we are dealing with a hardware installation error.

We know that others have gotten the G04 to work on their DW1620’s, so, once again, it is not a hardware issue.

So, most likely we’re dealing with some sort of software issue, here. Windows XP Pro settings, I suppose. I guess I need to determine what’s different about the way the laptop is set up as opposed to the two desktop computers.

Thank you for your help so far, and further suggestions are always appreciated :slight_smile:

  • Auriel -
#15

Since I’m pretty sure this is a software issue, I’m posting my Nero InfoTool info.

Nero InfoTool 3.00

Drive Information

Drive : BENQ DVD DD DW1620
Type : DVD±R/RW DL Recorder
Firmware Version : B7T9
Buffer Size : 2 MB
Date : ?
Serial Number
Vendor Specific :
Drive Letter : D:
Location : 1:1
Mechanism : Tray
Read Speed : 40 X
Write Speed : 40 X

Read CD Text : Yes
Return C2 Pointers : No
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : No
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : None
Changes User : 5
Changes Vendor : 4

Disc Information (D:)

Type : - no disc inserted -

Interface Information

Adapter 1

Description : Primary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: QUANTUM FIREBALLP LM10.2
Type : Disk Drive
DMA : On
Description : Slave: Maxtor 4D040H2
Type : Disk Drive
DMA : On

Adapter 2

Description : Secondary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: WDC WD2500JB-00GVA0
Type : Disk Drive
DMA : On
Description : Slave: BENQ DVD DD DW1620
Type : CD-Rom Drive
DMA : On
Autorun : On

Software Information

Operating System : Windows XP Professional (5.01.2600 Service Pack 2)
DirectX : DirectX 9.0c

Description : Nero Burning ROM
Version : 6, 6, 0, 8
Company : Ahead Software AG
Version Check : Ok

Description : Nero StartSmart
Version : 2, 0, 0, 11
Company : Ahead Software AG

Description : Cover Designer
Version : 2, 3, 0, 34
Company : Nero AG

Description : Nero BackItUp Application
Version : 1, 2, 0, 43
Company : Ahead Software AG

Hardware Information

CPU : AMD Athlon XP 3200+ 2200 MHz
Bus Speed : 200 MHz
Motherboard : ASUSTeK A7V600
System : System System Name
BIOS : Award ASUS A7V600 ACPI BIOS Revision 1006
Memory : 1024 MB
Sound : Santa Cruz™
Video : RADEON 9800 PRO

Driver Information

Driver : Abiosdsk
Description : n/a
Version : n/a
Company : n/a

Driver : abp480n5
Description : n/a
Version : n/a
Company : n/a

Driver : ACPI
Description : ACPI Driver for NT
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ACPIEC
Description : ACPI Embedded Controller Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : adpu160m
Description : n/a
Version : n/a
Company : n/a

Driver : aec
Description : Microsoft Acoustic Echo Canceller
Version : 5.1.2601.2078
Company : Microsoft Corporation

Driver : Aha154x
Description : n/a
Version : n/a
Company : n/a

Driver : aic78u2
Description : n/a
Version : n/a
Company : n/a

Driver : aic78xx
Description : n/a
Version : n/a
Company : n/a

Driver : AliIde
Description : n/a
Version : n/a
Company : n/a

Driver : AmdK7
Description : Processor Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : amsint
Description : n/a
Version : n/a
Company : n/a

Driver : asc
Description : n/a
Version : n/a
Company : n/a

Driver : asc3350p
Description : n/a
Version : n/a
Company : n/a

Driver : asc3550
Description : n/a
Version : n/a
Company : n/a

Driver : aslm75
Description : n/a
Version : n/a
Company : n/a

Driver : AsyncMac
Description : MS Remote Access serial network driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Atdisk
Description : n/a
Version : n/a
Company : n/a

Driver : ati2mtag
Description : ATI Radeon WindowsNT Miniport Driver
Version : 6.14.10.6505
Company : ATI Technologies Inc.

Driver : Atmarpc
Description : IP/ATM Arp Client
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : audstub
Description : AudStub Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : cbidf2k
Description : CardBus/PCMCIA IDE Miniport Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : cd20xrnt
Description : n/a
Version : n/a
Company : n/a

Driver : Cdaudio
Description : CD-ROM Audio Filter Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Cdfs
Description : CD-ROM File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Cdrom
Description : SCSI CD-ROM Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Changer
Description : n/a
Version : n/a
Company : n/a

Driver : CmdIde
Description : n/a
Version : n/a
Company : n/a

Driver : Cpqarray
Description : n/a
Version : n/a
Company : n/a

Driver : dac960nt
Description : n/a
Version : n/a
Company : n/a

Driver : Disk
Description : PnP Disk Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : dmboot
Description : NT Disk Manager Startup Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software

Driver : dmio
Description : NT Disk Manager I/O Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software

Driver : dmload
Description : NT Disk Manager Startup Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software.

Driver : DMusic
Description : Microsoft Kernel DLS Synthesizer
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : dpti2o
Description : n/a
Version : n/a
Company : n/a

Driver : drmkaud
Description : Microsoft Kernel DRM Audio Descrambler Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : EL2000
Description : n/a
Version : n/a
Company : n/a

Driver : ENTECH
Description : PowerStrip support NT kernel-mode driver
Version : 1.0
Company : EnTech Taiwan

Driver : Fastfat
Description : Fast FAT File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Fdc
Description : Floppy Disk Controller Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Flpydisk
Description : Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : FltMgr
Description : Microsoft Filesystem Filter Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Ftdisk
Description : FT Disk Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : gameenum
Description : Game Port Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : GcKernel
Description : SideWinder Value Add Filter Driver
Version : 4.5 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Gpc
Description : n/a
Version : n/a
Company : n/a

Driver : hidgame
Description : HidGame Library
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : HIDSwvd
Description : SideWinder Virtual Device HID Mini-Driver
Version : 4.5 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : hidusb
Description : USB Miniport Driver for Input Devices
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : hpn
Description : n/a
Version : n/a
Company : n/a

Driver : hpt3xx
Description : n/a
Version : n/a
Company : n/a

Driver : HTTP
Description : HTTP Protocol Stack
Version : 5.1.2600.2525 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation

Driver : i2omgmt
Description : n/a
Version : n/a
Company : n/a

Driver : i2omp
Description : n/a
Version : n/a
Company : n/a

Driver : i8042prt
Description : i8042 Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Imapi
Description : IMAPI Kernel Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ini910u
Description : n/a
Version : n/a
Company : n/a

Driver : IntelIde
Description : n/a
Version : n/a
Company : n/a

Driver : ip6fw
Description : IPv6 Windows Firewall Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : IPFilter
Description : Microsoft IntelliPoint
Version : 4.10.0851.0
Company : Microsoft Corporation

Driver : IpFilterDriver
Description : n/a
Version : n/a
Company : n/a

Driver : IpInIp
Description : IP in IP Encapsulation Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : IpNat
Description : IP Network Address Translator
Version : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation

Driver : IPSec
Description : IPSec Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : IRENUM
Description : Infra-Red Bus Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : isapnp
Description : PNP ISA Bus Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : jswmidin
Description : n/a
Version : n/a
Company : n/a

Driver : kbdhid
Description : HID Mouse Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : kmixer
Description : Kernel Mode Audio Mixer
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : lbrtfdc
Description : n/a
Version : n/a
Company : n/a

Driver : Modem
Description : Modem Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : mouhid
Description : HID Mouse Filter Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : mraid35x
Description : n/a
Version : n/a
Company : n/a

Driver : MRxDAV
Description : Windows NT WebDav Minirdr
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : msgame
Description : Microsoft Joystick Gameport Mini-Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : MSKSSRV
Description : MS KS Server
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MSPCLOCK
Description : MS Proxy Clock
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MSPQM
Description : MS Proxy Quality Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : mssmbios
Description : System Management BIOS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MxlW2k
Description : MusicMatch Access Layer KMD
Version : 1.1.0.121
Company : MusicMatch, Inc.

Driver : NdisTapi
Description : NDIS 3.0 connection wrapper driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Ndisuio
Description : NDIS User mode I/O Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NdisWan
Description : MS PPP Framing Driver (Strong Encryption)
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Npfs
Description : NPFS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Ntfs
Description : NT File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NwlnkFlt
Description : NWLINK2 Traffic Filter Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : NwlnkFwd
Description : NWLINK2 Forwarder Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Parport
Description : Parallel Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : PartMgr
Description : Partition Manager
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : ParVdm
Description : VDM Parallel Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : PCI
Description : NT Plug and Play PCI Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : PCIDump
Description : n/a
Version : n/a
Company : n/a

Driver : PCIIde
Description : n/a
Version : n/a
Company : n/a

Driver : Pcmcia
Description : PCMCIA Bus Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : PDCOMP
Description : n/a
Version : n/a
Company : n/a

Driver : PDFRAME
Description : n/a
Version : n/a
Company : n/a

Driver : PDRELI
Description : n/a
Version : n/a
Company : n/a

Driver : PDRFRAME
Description : n/a
Version : n/a
Company : n/a

Driver : perc2
Description : n/a
Version : n/a
Company : n/a

Driver : perc2hib
Description : n/a
Version : n/a
Company : n/a

Driver : PptpMiniport
Description : n/a
Version : n/a
Company : n/a

Driver : Processor
Description : n/a
Version : n/a
Company : n/a

Driver : PSched
Description : MS QoS Packet Scheduler
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Ptilink
Description : Parallel Technologies DirectParallel IO Library
Version : 1.10 (XPClient.010817-1148)
Company : Parallel Technologies, Inc.

Driver : ql1080
Description : n/a
Version : n/a
Company : n/a

Driver : Ql10wnt
Description : n/a
Version : n/a
Company : n/a

Driver : ql12160
Description : n/a
Version : n/a
Company : n/a

Driver : ql1240
Description : n/a
Version : n/a
Company : n/a

Driver : ql1280
Description : n/a
Version : n/a
Company : n/a

Driver : Rasl2tp
Description : RAS L2TP mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : RasPppoe
Description : RAS PPPoE mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Raspti
Description : PTI DirectParallel® mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Rdbss
Description : Redirected Drive Buffering SubSystem Driver
Version : 5.1.2600.2541 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation

Driver : RDPCDD
Description : RDP Miniport
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : rdpdr
Description : Microsoft RDP Device redirector
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : RDPWD
Description : RDP Terminal Stack Driver (US/Canada Only, Not for Export)
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : redbook
Description : Redbook Audio Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Secdrv
Description : Macrovision SECURITY Driver
Version : 3.22.000
Company : Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.

Driver : serenum
Description : Serial Port Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Serial
Description : Serial Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Sfloppy
Description : SCSI Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Simbad
Description : n/a
Version : n/a
Company : n/a

Driver : Sparrow
Description : n/a
Version : n/a
Company : n/a

Driver : splitter
Description : Microsoft Kernel Audio Splitter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : sr
Description : System Restore Filesystem Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Srv
Description : Server driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : swenum
Description : Plug and Play Software Device Enumerator
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : swmidi
Description : Microsoft GS Wavetable Synthesizer
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : symc810
Description : n/a
Version : n/a
Company : n/a

Driver : symc8xx
Description : n/a
Version : n/a
Company : n/a

Driver : sym_hi
Description : n/a
Version : n/a
Company : n/a

Driver : sym_u3
Description : n/a
Version : n/a
Company : n/a

Driver : sysaudio
Description : System Audio WDM Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : tbcspud
Description : Turtle Beach PCI WDM Audio Driver
Version : 5.12.01.4161-3236
Company : Voyetra Turtle Beach

Driver : tbcwdm
Description : Turtle Beach PCI WDM Audio Driver
Version : 5.12.01.4161-3236
Company : Voyetra Turtle Beach

Driver : Tcpip
Description : TCP/IP Protocol Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : TDPIPE
Description : Named Pipe Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : TDTCP
Description : TCP Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : TermDD
Description : Terminal Server Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : TosIde
Description : n/a
Version : n/a
Company : n/a

Driver : Udfs
Description : UDF File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ultra
Description : n/a
Version : n/a
Company : n/a

Driver : Update
Description : Update Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbccgp
Description : USB Common Class Generic Parent Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbhub
Description : Default Hub Driver for USB
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbuhci
Description : UHCI USB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : VgaSave
Description : n/a
Version : n/a
Company : n/a

Driver : viaagp1
Description : VIA NT AGP Filter
Version : 5.1.0.3441 built by: VIA
Company : VIA Technologies, Inc.

Driver : ViaIde
Description : Generic PCI IDE Bus Driver
Version : 1.00.01.01
Company : Microsoft Corporation

Driver : VolSnap
Description : Volume Shadow Copy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : vtdg46xx
Description : n/a
Version : n/a
Company : n/a

Driver : Wanarp
Description : MS Remote Access and Routing ARP Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : WDICA
Description : n/a
Version : n/a
Company : n/a

Driver : wdmaud
Description : MMSYSTEM Wave/Midi API mapper
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : msvcrt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : msvcirt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : mfc42.dll
Version : 6.02.4131.0

Driver : msvcp60.dll
Version : 6.02.3104.0

Driver : msvcp70.dll
Version : 7.00.9466.0

Driver : msvcr70.dll
Version : 7.00.9466.0

Driver : ole32.dll
Version : 5.1.2600.2595 (xpsp_sp2_gdr.041130-1729)

Driver : olepro32.dll
Version : 5.1.2600.2180

Driver : oledlg.dll
Version : 1.0 (XPClient.010817-1148)

Driver : advapi32.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : comctl32.dll
Version : 5.82 (xpsp_sp2_rtm.040803-2158)

Driver : setupapi.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : Aac.dll
Version : 2, 5, 9, 99

Driver : aacenc32.dll
Version : 3, 0, 0, 4

Driver : Aiff.dll
Version : 2, 0, 1, 0

Driver : DefConvertor.dll
Version : 2, 0, 2, 0

Driver : lame_enc.dll
Version : 3, 93, 1, 0

Driver : mp3PP.dll
Version : 1, 0, 0, 8

Driver : mp3PRO.dll
Version : 2, 0, 3, 0

Driver : mp3PRO_dmo.dll
Version : 2, 0, 0, 16

Driver : mp3PRO_hlp.dll
Version : 2, 0, 0, 16

Driver : msa.dll
Version : 2, 0, 9, 34

Driver : ogg.dll
Version : 1, 0, 0, 6

Driver : TWINVQ2.CDB
Version : n/a

Driver : Vqf.dll
Version : 2, 0, 1, 0

Driver : VqfDecLib.dll
Version : 2, 0, 0, 6

Driver : VqfEncLib.dll
Version : 2, 0, 0, 6

Driver : VqfEncLib1.dll
Version : 2, 0, 0, 6

Driver : wav.dll
Version : 2, 0, 2, 0

Driver : aacplus.dll
Version : 3, 0, 0, 4

Driver : mp4file.dll
Version : 1, 0, 0, 1

Driver : NDParser.ax
Version : 3, 0, 0, 4

Driver : NeAMR.dll
Version : 3, 0, 0, 4

Driver : NeAudio.ax
Version : 3, 0, 0, 4

Driver : NeFileSrc.ax
Version : 3, 0, 0, 4

Driver : NeQTADec.ax
Version : 1, 0, 0, 3

Driver : NeQTDec.ax
Version : 3, 0, 0, 4

Driver : NeQTVDec.ax
Version : 1, 0, 0, 3

Driver : NeRender.ax
Version : 3, 0, 0, 4

Driver : NeVideo.ax
Version : 3, 0, 0, 4

Driver : AdvrCntr.dll
Version : 1,2,1, 2278

Driver : apreg.dll
Version : 2, 0, 0, 7

Driver : DriveLocker.dll
Version : 1, 0, 0, 17

Driver : NeroCBUI.dll
Version : 1, 2, 1, 16

Driver : NeroIPP.dll
Version : 3, 0, 0, 4

Driver : Bckg.bmp
Version : n/a

Driver : trch._ex
Version : n/a

Driver : Setup.exe
Version : 2, 0, 2, 32

Lower Filters

Driver : MxlW2k
Description : MusicMatch Access Layer KMD
Version : 1.1.0.121
Company : MusicMatch, Inc.

Upper Filters

Video Codecs

Cinepak Codec by Radius : 1.10.0.11
Intel 4|2|0 Video V2.50 : 5.1.2600.2180
Intel Indeo® Video R3.2
Intel Indeo® Video R3.2
Intel Indeo® Video 4.5 : 4.51.16.03
Intel IYUV codec : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft RLE : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft H.263 Video Codec : 5.1.2600.2180
Microsoft H.261 Video Codec : 5.1.2600.2180
Indeo® video 5.10 : R.5.10.15.2.55
Microsoft Windows Media Video 9 : 9.0.1.0369
DivX Pro™ 5.1.1 Codec : 5.1.1.1031

Audio Codecs

Microsoft IMA ADPCM CODEC : 4.00.0.0
Microsoft ADPCM CODEC : 4.00.0.0
Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0
Microsoft GSM 6.10 Audio CODEC : 4.00.0.0
DSP Group TrueSpeech™ Software CODEC : 1.00.0.0
Microsoft G.723.1 CODEC : 1.02.0.1
Windows Media Audio : 4.02.0.0
Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0
Indeo® audio software : 2.05.0.53
Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49
Lernout & Hauspie CODECs : 1.00.0.1
Microsoft PCM Converter : 5.00.0.0

ASPI Information

System ASPI : ASPI is not installed

Nero ASPI : ASPI is installed and working properly

WNASPI32.DLL : 2.0.1.74 164112 bytes October 26, 2004

Installed OS Patches

(Q810090) USB Update : Yes
(Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes
(Q812415) Problems with Multiple ATA devices : Yes
(Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No
(Q320174) IMAPI Update - CDs recorded have missing files or errors : Yes
(Q311542) Devices May not power up properly when resuming from standby : Yes
(Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP : Yes
(Q308374) Ricoh 1394 Controller May Not Work with Windows XP : No
(Q314634) Windows XP Does Not Detect Your New USB Device : Yes
(Q822603) USB 1.1 and USB 2.0 update : No
(Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP : No
(Q815834) ‘Code 28’ Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation : No
(Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP : No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No
(Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397 : No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No

#16

UPDATE

I can confirm that my DW1620 is capable of reading G04’s that have already been burnt with data. It is only the blank G04’s that it fails to read.

Thus, I am in the same exact boat as RiCKY2004, whom I referenced to earlier.

RiCKY2004: I sent you a PM. I’m looking forward to a response from you. Maybe we can figure out just what’s going on here…

To all cdfreaks patrons: Any help or advice from you is greatly appreciated. You’ve helped me a lot so far, and for that I am grateful.

Thank you,

-Auriel-

#17

Get a newer version of Nero. I think you have 3.0 try getting the latest version.

#18

@Orazal: No, I have Nero 6.6.0.8.

UPDATE

I found THIS on the Microsoft Support site.

It describes my problem to the tee, assuming that by DVD-RW they mean DVD-R/RW.

However, the article is outdated (June 19, 2003), and my Udfs.sys file is version 5.1.2600.2180, so I guess we’ve hit another dead end… :confused:

My head hurts.

-Auriel-

#19

I correct this problem in my drive…

I read in many posts that some old firmware clean the eeprom (something like the learnt reset eeprom in the liteon’s… it sound strange, coz even benq engenieers don’t know nothing about this)… I flash my 1620 with that firmware (I think it was the B7L9, but i’m not sure… please confirm), and then flash back to the latest firmware… Strange but this solves my problem… and now with ala’s speedpatch… wow this drive rocks!