Hi all,
I recently purchased this drive OEM and hooked it up to my computer in a slave configuration. Windows detects the drive correctly as a benq dw1620 and installs a generic windows driver. The problem comes when I try to do anything significant with the drive. Playing an audio CD does not work, nor does playing a DVD, nor does copying files from a disc to the hard disk. Sometimes windows gives me a cyclic redundancy error, either way the drive continues to have the light flash as if it is trying to read the media. I RMA’d the drive and now have installed a new one only to have the exact same problem. This leads me to believe it is a compatibility or configuration problem.
When I try to connect the benq drive alone as master my computer won’t even post … it hangs at check RAM.
Ultra DMA2 is enabled in windows and my CDRW drive that is the master is working perfectly fine. I have an MSI kt6 mainboard (a Via chipset). Anyone have any ideas? Any help would be appreciated.