Hi, I am new here and in need of help as i am beyond frustrated and have searched and searched and cannot find an answer. I have an issue that hopefully can get resolved.
- I just installed the BenQ-DW1655 today and am having issues,
My computer recognizes the drive in device manager correctly as BenQ DW-1655 but it will not read or play any kind of discs!! It will not even acknowledge a disc in the drive.
Nero info tool recognizes it to and the firmware says BCAB. I updated the firmware also to BCDB with no success as well. I have tried setting it to Master on Primary, Slave on Primary,Master on Secondary and Slave on Secondary - nothing.
I am starting to think it was DOA.