Hello i’m new to posting here but love this site for reading reviews and various posts. I’m also very limated in computer knowledge so please go easy on me. After reading the review on the Benq DW 1620 i decided to go for it. Just to LYK i have been buring DVDs with my Pioneer P-105 burner for about a year now and all’s well. Now my DVD Rom died so that’s why i replaced it with the DW 1620 for the fast read speeds as described in the review here. Well got it out of the box pulled out the old DVD rom from my PC plugged in the Benq 1620 in it’s place with the exisisting cables. Got the message New Hardware Detected. Now ripped my first DVD to my HD and was very happy. Burnt my first DVD at 4x speed and perfect results. Few days later tried to rip a burnt DVD to my HD but the Benq doesn’t recognise the DVD is even there and Smart Ripper says NO DVD FOUND but yet my Pioneer will rip it no troubles. Also now when it try to burn a DVD on Benq DW 1620 using various media TDK/Kodac/Fuji/Maxell i get a coaster with a message saying bad burn probably do to MEDIA. Also in the box shouldn’t i have gotten a disk for installing the Benq 1620? All i got was a disk with varios burning software. Do i need to install some sort of firmware update? This is all new to me because i didn’t have to do this with my Pioneer P-105. I use Clone DVD to burn and i highlite the Benq as the burner i want to burn with at 4x speed. I guess what’s bugging me is it worked but now it isn’t. I hope it’s not picky with the media i use as i’ve never had media troubles with my Pioneer or my stand alone Sony RDR-GX7. Sorry for the long post and thanks for any help.
Mike Peters Computer dummy from Canada