BENQ 1640 rewriter: big problems!

I bought a Benq 1640 dvd burner. When I put a movie in this drive my computer goes to a blue screen and says it has shut down to prevent damage. Why can’t I put a movie in this drive? I have a friend who bought the same one and she doesn’t have this problem. Do I need to download something that I didn’t?

Welcome to cdfreaks. :slight_smile:

Please tell us details about your compu and the movie that causes DSOD. Does a commercial (bought) movie make the same?

Make sure you have installed burner correctly, check IDE cable connections and jumper on back of drive.

Download Nero InfoTool, unzip and execute. Click floppy symbol at top of app, save the output as .txt file. Post the output in

 tags (# symbol in reply window).

:doh: