itman']I thought I'd let you all know that the sound I was hearing on open AND close ended up not being normal. I went ahead and ordered another 1640 and it arrived today. With this new one there are no clicks, clunks, clonks, ticks, or other abnormal sound effects.:bigsmile:
Going to RMA my first one.
Okay.....I ordered BENQ 1640 OEM BLACK DRIVE from Newegg and received it today....Unfortunately this BLK drive isn't for any of my pc's but for a friends one and it has NO CLUCKING, CLONKING, CLICKS or any other abnormal sound effects....I installed the drive on my pc to flash to the latest firmware since my friend has no clue about dvd burning and stuff.....BUT the 1640 BEIGE OEM I have for my pc has that LOUD CLUNKING, CLONKING sound when the tray opens and closes......although the drive has no problems with burning I tend to wonder if it really is a DEFECT.....
[H]itman did you purchase your drive from Newegg.com? If so what did you tell Newegg in order to get the RMA?