I posted a query about the Benq and the software that originally came with it"BenQ’s Sonic Record Now, Intervideo Win Cinema etc and the problems with it and thus they sent me the OEM Nero. But in that post got no replies and so I am now inquiring strictly on Nero OEM.
I rid of the original BenQ software installed and did a Reg Supreme clean and then installed their Nero software that they sent.
Before the install of Nero I burned a dvd with my own program using the Benq external as both my source and destination and I also burned a cd from my Toshiba notebook to the external Benq. Played them back and all was fine.
Finding no fault with the hardware I decided to install the Nero OEM that included Nero vision Express 2 (184.108.40.206B, Nero Showtime (220.127.116.11) and Nero Express 6 (18.104.22.168B). the quick launch went to my task bar and the Icon for Smart Start to my Desk Top.
I clicked on the Smart Start and it flashed the Icon acorss my window down into my desktop quick launch and then it never functioned again.
So I kept trying to get the quick launch to open the program and sometimes it would and other times it would not and then it simply stopped doing anything and since i wanted to burn dvd’s I uninstalled it and had a terrible time getting rid of the "Ahead Incd exe. and the Ahead common files that were left behind.
What are these anyway and what could have caused this peculiarity with Nero?
Since it is Nero that I really wanted to install as i hear so much about it I thought that I should do an individual post on the OEM and see if I can get responses.
Since it was so hard to get rid of the "Ahead Incd exe. and the common files I am reluctant to try this all over again.
i hope there is a member out there that might have some ideas on this as I would like to use some of the components of Nero. I just spoke to BenQ and they said that there should be an option during the install to decide if I want to install InCd or not and since they have said in some cases it is problematic they suggested not to install their drag n drop feature.
Does anyone know where I might find theis ability to not install the InCd.exe as I certainly did not see the Option.
BenQ also suggested make sure all of my antivirus was disenabled and it was.
I really would appreciate any help at all on this or a suggestion as to where I might pose this question.