Benq 1620 not reading any disks

vbimport

#1

Drives are recognised in win xp device manager. Updated firmware. I have two benq 1620’s, drives e&f. Drive e is fine, but drive f won’t read any disks. The green light flahes only. Any advice?


#2

Welcome to cdfreaks!

Every drives are not the same, one can be more sensitive than others even same model.

  • What is the media you’re using? Check the MID in Nero CD-DVD Speed “Disc Info” and let us know.
  • What are the firmwares in your DW1620 (both drives).

#3

I’m using Version: B7W9 09-06-2005 on both drives. The message for drive f is, “please insert a disk into drive f”. I can’t run a nero cd-dvd speed test because the drive won’t recognise a disk.


#4

Please check the media ID (MID) in the other drive (drive E).

Did you check if drive F can read DVD-ROM Movie (original)?


#5

ok. The mid in drive e is 97m27s28f. I’ve tried data and audio cd’s in drive f to no success.


#6

Any luck? I have a 1655 that was working fine last week and now it will not read any media. If you put in a disk it just clicks once. That’s it.

Broken?


#7

97 minutes disc??? try the regular 650mb/74 minutes disc or 700mb/80 minute disc to see if yoru drive can read it.


#8

If this is not a new hardware installation, that sounds like a classic 1620 failure and, if out of warranty, time to discard the drive. Before I did so, I would want to try it alone on a new cable just to eliminate the obvious, and connect it to a different power connector as well. 1620s are touchy about their molex connections.


#9

I tried original movie dvd’s, but no luck. I re-installed, disabled, unplugged the molex and re-installed, unplugged from the mobo, but no luck. the drive is about a year old. I bought two 1620’s at same time, now only one works.


#10

Check the jumpers?


#11

if you’ve tried all the suggestions that were made to you then the drive is probably dead as a door nail.