I have the BenQ 162I External DVD Burner for a couple of months now and am extremely happy with it.
The first thing I did was contact their customer support in Irvine California and they advised me that the Media that had been tested and worked successfully was R+ Maxell, Sony, TDK and Imation.
They told me to check for the firmware that was on my unit , which I did and it was uptodate and the directed me to their siteMy Website
When I went to the site they advised me to go to Click on USA and go to software patch and find the Book Type Management exe. which is there and then put it on m desktop as a short cut.
Now each time before I burn I insure that the book type management which I have set permanently in ROM is minimized to my task bar as if you Exit it, it converts to whatever was in it before and it may not have been ROM.
There is also a tool on that site that checks to see what your firmware is.
At least for my particular model I have had no coasters out of 60 and use either Maxell or Sony R+, the former I got a real good deal on and used the DVD Identifier tool before I went out and purchased 160.
As far as the Ty Media went, up in Canada they don’t carry it in stores and I don’t internet shop for media and also BenQ advised that this particular brand had not been tested as they had found that there were some imposters out there in internet sales. I like to have the product in my hand when i buy it, but i admire the experienced who know where to go and purchase it.
For the time being I simply will stick with what works for me.
We have 5 different brands of standalone dvd players in our family and since I burn all in DVD ROM my backups play on all of them without problems.
Of course I use Any DVD to look after the Protection issue problems, and as well I use Shrink or Clone DVD whichever suits my needs at the time.
Just thought I would add some of my experiences to date.
Cheers. The phone number for BenQ support in California is free and very good, they are open 6 am - 6 pm M0n - Fri and are at 1-866-600-2367.
They were exceptionally helpful to me!