I tried to search but could not find the answer. I use a Benq OEM flashed to 1620 in external plumax case. When I tried to burn a DVD using nero video express the drive hang up (flash orange). I couldn't close the software so I used Task Manager closed the software and turned off the power of the drive. The problem is when the drive was turned back on it always flashed organe. I tried to hook it up to another computer and it wont' be reconginzed correctly and giving a code 10 in the hardware manager profile. I have tried to turn the drive on and off with restarting the computer but it didn't work. What can I do to bring it back to work?
Somehow I believe it is a problem of the enclosure because when it is turned on only the flash light of the enclosure will flash organe, nothing happens to the flash on the drive itself.