Benq 1620 dvd burner hates all media help!

vbimport

#1

I hope someone can help me i have a benq dw1620 with G7Z9 firmware and it wont burn anything a look at the log i have may help ( it dosent help me any)

Windows XP 5.1
IA32
WinAspi: File ‘Wnaspi32.dll’: Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 12:06:00 PM
ahead WinASPI: File ‘C:\Program Files\Ahead
ero\Wnaspi32.dll’: Ver=2.0.1.59, size=160016 bytes, created 12/16/2003 8:18:06 PM
Nero version: 6.3.1.18 (Nero Express)
Recorder: <ATAPI DVD DD 2X16X4X16> Version: G7Z9 - HA 0 TA 0 - 6.3.1.18
Adapter driver: <atapi> HA 0
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <ATAPI DVD DD 2X16X4X16>Version: G7Z9 - HA 0 TA 0 - 6.3.1.18
Adapter driver: <atapi> HA 0

=== Scsi-Device-Map ===
CdRomPeripheral : ATAPI DVD DD 2X16X4X16 atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD800JB-00FMA0 atapi Port 0 ID 1 DMA: On

=== CDRom-Device-Map ===
ATAPI DVD DD 2X16X4X16 D: CDRom0

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 511MB (523760kB)
Free physical memory: 205MB (210324kB)
Memory in use : 59 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

8.1.2005
UDF/ISO compilation
4:19:43 PM #1 Phase 112 File dlgbrnst.cpp, Line 1845
DVD-Video files reallocation started

4:19:43 PM #2 Phase 114 File dlgbrnst.cpp, Line 1845
DVD-Video files reallocation completed (no file modified)

4:19:43 PM #3 Text 0 File Isodoc.cpp, Line 6065
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

4:19:43 PM #4 Phase 111 File dlgbrnst.cpp, Line 1845
DVD-Video files sorted

4:19:43 PM #5 Text 0 File Reader.cpp, Line 118
Reader running

4:19:43 PM #6 Text 0 File Writer.cpp, Line 124
Writer ATAPI DVD DD 2X16X4X16 running

4:19:43 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

4:19:43 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

4:19:43 PM #9 Text 0 File Burncd.cpp, Line 3172
Turn on Disc-at-once, using DVD media

4:19:43 PM #10 Text 0 File DlgWaitCD.cpp, Line 246
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2032607 (451:41.32, 3969MB)

4:19:43 PM #11 Text 0 File DlgWaitCD.cpp, Line 258
Write in overburning mode: NO (enabled: CD)

4:19:43 PM #12 Text 0 File DlgWaitCD.cpp, Line 2143
Recorder: ATAPI DVD DD 2X16X4X16, Media type: DVD+R

4:19:43 PM #13 Text 0 File DlgWaitCD.cpp, Line 419
>>> Protocol of DlgWaitCD activities: <<<
=========================================

4:19:43 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 2032608 (2032608) = #2032608/451:41.33
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2032608 blocks [ATAPI DVD DD 2X16X4X16]
--------------------------------------------------------------

4:19:43 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [ATAPI DVD DD 2X16X4X16] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4162781184, ISRC “”
DAO layout:
===========
_Start|___Track|Idx|RecDep|CtrlAdr
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
2032608 | lead-out | 1 | 0x00 | 0x41

4:19:43 PM #16 Phase 24 File dlgbrnst.cpp, Line 1845
Caching of files started

4:19:43 PM #17 Text 0 File Burncd.cpp, Line 4182
Cache writing successful.

4:19:43 PM #18 Phase 25 File dlgbrnst.cpp, Line 1845
Caching of files completed

4:19:43 PM #19 Phase 36 File dlgbrnst.cpp, Line 1845
Burn process started at 2.4x (3,324 KB/s)

4:19:43 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

4:19:43 PM #21 SCSI -1066 File Cdrdrv.cpp, Line 1188
SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x03705000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x24 0x00

4:19:43 PM #22 Text 0 File DVDR.cpp, Line 5023
Drive: ATAPI DVD DD 2X16X4X16
Book Type request: DVD-ROM
Changing the book type was done succesfully

4:19:44 PM #23 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 21:13,582 (1273582ms) -> OK

4:19:44 PM #24 Text 0 File DVDPlusRW.cpp, Line 621
Start write address at LBA 0
DVD high compatibility mode: Yes

4:19:54 PM #25 SCSI -1176 File Cdrdrv.cpp, Line 1442
SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0A370000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x72
Sense Qual: 0x01
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x72 0x01

4:19:54 PM #26 CDR -1176 File Writer.cpp, Line 304
Session fixation error

4:19:54 PM #27 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

4:19:54 PM #28 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

4:19:54 PM #29 SCSI -1176 File Cdrdrv.cpp, Line 1188
SCSI Exec, HA 0, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x72
Sense Qual: 0x03
CDB Data: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x72 0x03

4:19:54 PM #30 Phase 127 File dlgbrnst.cpp, Line 1845
Generating DVD high compatibility borders

4:19:54 PM #31 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK

4:19:54 PM #32 Text 0 File DVDR.cpp, Line 5023
Drive: ATAPI DVD DD 2X16X4X16
Book Type request: DVD-ROM
Changing the book type was done succesfully

4:19:54 PM #33 CDR -1176 File WriterStatus.cpp, Line 164
Session fixation error

4:19:54 PM #34 TRANSFER -24 File WriterStatus.cpp, Line 164
Could not perform end of Disc-at-once

4:19:54 PM #35 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK

4:19:54 PM #36 Phase 38 File dlgbrnst.cpp, Line 1845
Burn process failed at 2.4x (3,324 KB/s)

Existing drivers:
File ‘Drivers\ASPI32.SYS’: Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 12:06:00 PM
File ‘Drivers\atapi.sys’: Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 12:59:42 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

PLEASE HELP IF U CAN… BTW i have tried 3 diif media types verbatim 16xdvd+r (which is supposed to be supported as per benq) and now have tried imation (not sure what speed, shows max in nero at 2.4) dvd-r and +r neither of these work as welll…

thanks

                        ken

#2

What version of Nero are you using?


#3

nero oem suite with :

nero burning rom 6.3.1.18

nero startsmart 1.0.1.23


#4

that error log is straight from the nero program


#5

Windows XP 5.1
IA32
WinAspi: File ‘Wnaspi32.dll’: Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 12:06:00 PM
ahead WinASPI: File ‘C:\Program Files\Ahead
ero\Wnaspi32.dll’: Ver=2.0.1.59, size=160016 bytes, created 12/16/2003 8:18:06 PM
Nero version: 6.3.1.18 (Nero Express)
Recorder: <BENQ DVD DD DW1620> Version: B7T9 - HA 0 TA 0 - 6.3.1.18
Adapter driver: <atapi> HA 0
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <BENQ DVD DD DW1620 >Version: B7T9 - HA 0 TA 0 - 6.3.1.18
Adapter driver: <atapi> HA 0

=== Scsi-Device-Map ===
CdRomPeripheral : BENQ DVD DD DW1620 atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD800JB-00FMA0 atapi Port 0 ID 1 DMA: On

=== CDRom-Device-Map ===
BENQ DVD DD DW1620 D: CDRom0

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 511MB (523760kB)
Free physical memory: 212MB (218040kB)
Memory in use : 58 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

8.1.2005
UDF/ISO compilation
6:16:21 PM #1 Phase 112 File dlgbrnst.cpp, Line 1845
DVD-Video files reallocation started

6:16:21 PM #2 Phase 114 File dlgbrnst.cpp, Line 1845
DVD-Video files reallocation completed (no file modified)

6:16:21 PM #3 Text 0 File Isodoc.cpp, Line 6065
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

6:16:21 PM #4 Phase 111 File dlgbrnst.cpp, Line 1845
DVD-Video files sorted

6:16:21 PM #5 Text 0 File Reader.cpp, Line 118
Reader running

6:16:21 PM #6 Text 0 File Writer.cpp, Line 124
Writer BENQ DVD DD DW1620 running

6:16:21 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

6:16:21 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

6:16:21 PM #9 Text 0 File Burncd.cpp, Line 3172
Turn on Disc-at-once, using DVD media

6:16:22 PM #10 Text 0 File DlgWaitCD.cpp, Line 246
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2032607 (451:41.32, 3969MB)

6:16:22 PM #11 Text 0 File DlgWaitCD.cpp, Line 258
Write in overburning mode: NO (enabled: CD)

6:16:22 PM #12 Text 0 File DlgWaitCD.cpp, Line 2143
Recorder: BENQ DVD DD DW1620, Media type: DVD-R
Disc Manufacturer: RITEKG - 03
Disc Application Code: 64, Disc Physical Code: 193

6:16:22 PM #13 Text 0 File DlgWaitCD.cpp, Line 419
>>> Protocol of DlgWaitCD activities: <<<
=========================================

6:16:22 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 2032608 (2032608) = #2032608/451:41.33
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2032608 blocks [BENQ DVD DD DW1620 ]
--------------------------------------------------------------

6:16:22 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [BENQ DVD DD DW1620 ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4162781184, ISRC “”
DAO layout:
===========
_Start|___Track|Idx|RecDep|CtrlAdr
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
2032608 | lead-out | 1 | 0x00 | 0x41

6:16:22 PM #16 Phase 24 File dlgbrnst.cpp, Line 1845
Caching of files started

6:16:22 PM #17 Text 0 File Burncd.cpp, Line 4182
Cache writing successful.

6:16:22 PM #18 Phase 25 File dlgbrnst.cpp, Line 1845
Caching of files completed

6:16:22 PM #19 Phase 36 File dlgbrnst.cpp, Line 1845
Burn process started at 2.4x (3,324 KB/s)

6:16:22 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

6:16:22 PM #21 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 21:01,259 (1261259ms) -> OK

6:16:22 PM #22 Text 0 File DVDR.cpp, Line 1921
Recording mode: Sequential Recording Mode

6:16:22 PM #23 Text 0 File Mmc.cpp, Line 20453
Set BUFE: Seamless Link -> ON

6:16:22 PM #24 Text 0 File DVDR.cpp, Line 2062
Start write address at LBA 0
DVD high compatibility mode: Yes

6:16:22 PM #25 Text 0 File Cdrdrv.cpp, Line 8128
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16…63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

6:16:22 PM #26 Text 0 File DVDR.cpp, Line 5023
Drive: BENQ DVD DD DW1620
Book Type request: DVD-ROM
Drive doesn’t support changing Book Type for DVD-R

6:17:01 PM #27 SCSI -1135 File Cdrdrv.cpp, Line 1442
SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0A460000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x0C 0x00

6:17:01 PM #28 CDR -1135 File Writer.cpp, Line 304
Write error

6:17:01 PM #29 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

6:17:01 PM #30 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

6:17:01 PM #31 Text 0 File DVDR.cpp, Line 2304
EndDAO: Last written address was -1

6:17:01 PM #32 Text 0 File DVDR.cpp, Line 5023
Drive: BENQ DVD DD DW1620
Book Type request: DVD-ROM
Drive doesn’t support changing Book Type for DVD-R

6:17:01 PM #33 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK

6:17:01 PM #34 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK

6:17:01 PM #35 Phase 38 File dlgbrnst.cpp, Line 1845
Burn process failed at 2.4x (3,324 KB/s)

Existing drivers:
File ‘Drivers\ASPI32.SYS’: Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 12:06:00 PM
File ‘Drivers\atapi.sys’: Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 12:59:42 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


#6

Sense Key: 0x03 (KEY_MEDIUM_ERROR)
this error is 99% of the time caused by incompatible media [as i figure you already know/found out]
if you have tried an update to latest firmware, and different brands of dvds, then maybe something in the below can help

  1. go through the 10 points listed @ http://www.mrbass.org/dvdnewbie/ [ you may not be a newbie, but the trouble is, and might be related to one or more of the listed items ]. note: very important to keep the transfer mode on IDE channels in DMA mode. check them every now and then as the transfer mode can change without you being notified. see this MS article http://www.microsoft.com/whdc/device/storage/IDE-DMA.mspx

  2. a) know your drive’s capabilities. use nero info tool to discover them. also go to the drive maker’s website and find out what media types and brands, and at what speed to those media types, the drive supports. [ eg., my pioneers 107d & 108a can burn to dvd-rw @ 4x without trouble, but my optorite 401 can only burn @ 2x to dvd-rw even though Nero and other burning programs will allow the drive to burn @ 4x and will produce a “successfull” disc @ 4x…but the result is a coaster ] b) update the firmware of the drive. check for updates @ http://forum.rpc1.org/dl_all.php

  3. a) try another brand of CD/DvD disc. b) try burning at lower speed. eg., don’t burn at 24x to 16x media; burn according to MEDIA speed limits, don’t try to burn at the cd/dvd drive’s max speed until you are certain that you can do so without negative consequences.

  4. a) disable and/or uninstall any virtual drives. b) install an aspi layer. preferred is v460. get it @ http://www.snapfiles.com/get/aspilayer.html

  5. a) update the burning program you are using to the latest release. b) uninstall any recently installed software. c) do a virus scan, and a scan with spybot s & d [ get it @ http://www.safer-networking.org/en/index.html ]

  6. for XP or Win2K users, optimise your operating system Services for best system performance. for info go to http://www.blackviper.com/WinXP/service411.htm#Alerter and http://www.freeware-alternative.uni.cc/downloads/service-controller-xp/service-controller-xp.html

  7. before burning, open taskmanager and shutdown ALL unneeded processes that are running. DON’T commence a virus scan or a defrag before or during a burn - sadly, i have seen it happen !

  8. a) try another burning software and see if you get a better result. deepburner standard is free. get it @ http://www.deepburner.com/ b) for users of alcohol 120%, update to the latest drives support DLL [ look for topic “Alcohol 120% Device Support Patch Released” @ http://forum.alcohol-soft.com/index.php?showforum=10 ] c) if you have multiple burning softwares installed, uninstall them all, then install one. test it. install another if needed. test it, and so on…

  9. make sure mainboard chipset drivers are up to date. make sure all cables and jumpers connected to drives are correctly configured with regard to master/slave setup.

  10. enter your BIOS and disable anything you don’t use. set memory speeds to default. set cpu speed to default. if you overclock, DON’T [ until you are certain that overclocking is not the cause of the trouble ].

  11. if you still cannot fix the problem, try the drive or the CD/DvD disc you are having problems with in another PC that has no burning issues [ if possible ]

  12. Disable autorun…unless you really need it for some purpose. for XP users go to start/run/type REGEDIT.EXE then click OK
    press Ctrl+F, type NoDriveTypeAutoRun in the box/find next
    doubleclick the highlighted key and replace the HEX value with b5
    repeat for each NoDriveTypeAutoRun key found. reboot.

  13. Two other settings to consider changing, but ONLY if you never use Windows’ in-built CD
    burning function [ie. you only ever use nero, roxio, intervideo etc. to burn cd/dvd]. Rightclick on your cd/dvd drive icons in My Computer/properties/recording and clear the Enable CD recording on this drive box. Note that this WILL NOT cause your 3rd party burning programs to malfunction - it only disables Windows’ in-built cd burning capabilities. now go to start/run type services.msc and hit ENTER, scroll to IMAPI CD-Burning COM Service, doubleclick it, disable it, apply/ok.

14.it’s also a good idea to try an arrange the device IRQ assignment so that each device on your system has it’s own IRQ. this is not always possible or user-configurable. however, on a modern PC running Windows XP Pro you can try the following.

a. enter your BIOS and look for a setting/option similar to “plug and play operating system” . you need to set this option to No or Disable. this allows the BIOS to assign IRQs to devices instead of Windows. there might also be an option like “allow BIOS to assign IRQ”. Enable it.

b. restart. open device manager/view/resources by type/interrupt request

note that in the above image all my devices have thier own IRQ ? this was not always the case; my NVIDIA GeForce and my Realtek NIC were both sharing IRQ 16 and my Realtek Sound device and a couple of USB controllers were sharing IRQ 18. so what i did was disable the USB controllers [ see below ] as i never need them. i also put my Realtek NIC into another PCI slot.


Anyway, see what you can do. maybe you’ll only be able to reduce the devices sharing an IRQ from 3 to 2. Better than nothing . Trial and error will get you through if you disable your mouse or keyboard etc. just renable it.


#7

I am very new to this, but:

I just got the benq 1620, I replaced my cdrw drive with it so kept the jumpers on CS.

When burning with the same Nero you have, (that came with the drive), even a movie rip from mIRC or somewhere, I tell Nero I am using a DVD (top right corner) (TDK dvd +R 8x) and click on Make a DATA Disk, I open the folder with my movies and drag them into the Disc content window.

I have no idea if this helps you at all, but the first time I tried to burn, nothing happened… for HOURS using “make your own DVD-Video”. Just a few mins with “make a DATA Disk”, and works great in my Phillips 642 “you got it we play it” DVD player.


#8

Newbie ? How do I check my firmware with this drive? I have winXP home. Do I need to upgrade if it is not the lastest as it seems to work fine.


#9

if it works dont mess with it lol


#10

yeah I hear you! doing a search for benq 1620, lots of info, but lots that is way beyond me yet. Knowledge is power and I am trying to get alittle knowledge here.


#11

isnt there anyone who can help???


#12

Hi,
I had the same issue with BenQ initially and posted questions in the Nero forum here. The good folks helped me learnt a couple of things like incompatible softwares.

I even brought it back to the vendor thinking the drive was bad. It was tested good so the problem was with the software. Firmware updates are on benq support site. I think it is B7T9 now. I found the problem to be BenQ’s Qvideo that conflicted with Nero. I removed Sonic Now and Qvideo and I can burn DVD videos as well as DVD data files with Nero without problems. I used DVD-R btw.

I still have problem creating DVD video directly from avi files using Pinnacle 9.