Benq 1620 B7T9 - Why is QSuite 2.1 not working?

CD, DVD and (Ultra HD) Blu-ray Writers BenQ / Philips Writer
#1

I get the error “Firmware or product not supported”.

What is the problem:

  1. The QSuite version?
  2. The firmware version?
  3. The RPC1- and Speed-Patch in the firmware (done by MCSE)?
  4. Something completely different?

I searched the forum and the BenQ-Pages for over an hour but didn’t find anything regarding that topic… Thx for any help!

#2

because it is only supported with the BENQ 1640 drive. you can only use QSUITE 2.0. someone can correct me if i’m wrong. :wink: you could also upgrade your 1620 to the latest firmware.

#3

The tip with the firmware update was good!

For anyone encountering the same problem:

Qsuite 2.1 runs with DW1620 on B7W9 firmware (including region-free and riplock-free patches)!

#4

More precisely, QSuite2.1 works with 1620 firmware B7V9 and newer (p.14 QSuite2.1 manual [thanks to zebadee])

RPC1 firmware and/or MCSE speed-patch has nothing to do with it. :slight_smile:

#5

exactly what pinto2 says is true :slight_smile: