Benq 1610 not reading verbatim dvd-r's

Bought a 50pack of verbatim dvd-r’s today to try on my “new to me” 1610 benq and it will not read any of them, tried all the firmware i could find and still nothing…
Any suggestions?

you mean the blank discs are not recognised by the burning software you use?

Do you use latest firmware. http://www.benq-eu.com/support/downloads/downloads.cfm?product=646&page=downloads&dtype=B