If you want to use one program, you should look at DVDFab. It can rip, compress and burn to a disk. It can make use of a very fine burning program called ImgBurn to do the actual burn to the disk.
It isn't a free program, but there is a trial available. Also, there is a free section within it called DVDFab HD Decrypter which will continue to function as a decryption/ripping program even after the trial ends.
I prefer other tools personally. I use AnyDVD HD to do the decryption, then compress with DVDRebuilder Pro. Since Rebuilder uses an encoder, rather than a transcoder, it will produce higher quality compressed video, especially with large dvds that require a lot of compression to fit onto a single layer disk. The HC encoder that is included is very highly regarded as an mpeg2 encoder. There is a free version of DVDRebuilder, but it has fewer options on what can be done with the dvd.
Don't know what is going on with your current program. Does it do this with every movie, or are you talking about one rip in particular?