Bad USB Drive (Pocketec 60GB DataStor USB 2.0 Portable Hard Drive)

[qanda]This thread is about the Pocketec 60GB DataStor USB 2.0 Portable Hard Drive. Click here to see full specs[/qanda]When I hooked up my USB hard drive yesterday, Windows (I have XP Pro w/ SP3) recognized the hardware, but I did not get a drive letter in “My Computer.”

What should I do? It has all my setup programs on it.

Reboot the computer with the drive connected and see if that does the trick.

Try a different USB port.

Ne ither worked. I think it’s the drive itself that’s bad, but how do I check?

try it on another computer?

More than 50% of these problems are the external case, not the drive itself. Best thing to do is remove the drive from the case and install it internally. Then you know if it works or not.

Check the management console if it’s allocated a drive letter which conflicts with a network drive/other device.

Try Partition Magic; could be the drive needs to be formated.

Check your drive letters make sure you have one available that is under Drive G

I have found that a lot of USB devices have trouble if they can not get a lower Drive letter.

Occasionally, I have to manually type the drive letter into the address bar in My Computer or Windows Explorer. On this system, the lowest available letter is S, so if it doesn’t show up when it connects, I just type “S:/”, hit Enter, & it appears in the Folders sidebar.

You might have to guess at several letters before you find where it’s hiding.