Since I no longer have Nero Ultra 12...you are going to have to test this out and report back. If I re-purchase it today...$10 more than yesterday...not going to do that...
Here is the response I received:
We are sorry to hear that you encountered problems installing Nero 12.
Please kindly excuse the inconvenience.
In the meantime our engineers analysed the log files you have sent us, and they were able to reproduce the problem.
It would be great if you would give Nero 12 another chance.
Here is the workaround to get Nero 12 installed properly on your system:
Please check if the â€œStartup typeâ€ of the service â€œWindows Firewallâ€ is set to â€œdisabledâ€ or to â€œautomaticâ€.
If it is set to â€œdisabledâ€, change it to â€œautomaticâ€. (for the installation process. When done, it can be reset to "disabled")
Please simultaneously hold down the â€œWindowsâ€ key and â€œRâ€ key.
-> The window â€œRunâ€ will open.
Now enter the following command into the input field:
-> The window â€œServicesâ€ will open.
Right click the entry â€œWindows Firewallâ€.
-> A context menu will open.
Select the entry â€œPropertiesâ€
-> The window â€œPropertiesâ€ will open.
Select â€œAutomaticâ€ in the drop down menu at â€œStartup typeâ€ and click the â€œApplyâ€ button.
Confirm your settings by clicking â€œOKâ€.