We suggest three solutions to your problem. You can choose one to have a try:
1. Use â€œsafe modeâ€ in the program;
2. Adjust the â€œVideo Frame Rateâ€;
3.Use 'Back up DVD'' function ('Copy' function enables you to backup your DVD with original video, audio).
If you still have any problem, please tell me and we are pleased to help you out.