Audio and video out of sync with Xilisoft video converter

Hello;

I am trying to embedd subtitles on an ipod touch .mp4 file but xilisoft video converter is putting the audio and vide out of sync.

If I play the video on the preview window I can see this problem.

Anyone knows why is this happening?

Thanks

UPDATE:

This has nothing to do with subtitles.

If I open ANY movie the audio and video are always out of sync.

Thanks

[QUOTE=robertin75;2542512]UPDATE

If I open ANY movie the audio and video are always out of sync.

Thanks[/QUOTE]

Do you mean before you convert them or after? What format are you source files?

Yes this happens before conversion. On the video preview window.

They are AVI files.

VLC LAN plays them along with the subtitles just fine and synced.

Thanks

Does the problem exist with the converted files if you play them with VLC? Maybe someone with experience using xilisoft video converter will jump on this thread. I prefer Handbrake to create mp4 files, http://handbrake.fr/. It’s freeware.

Yes the converted .mp4 file has this problem as well.

Can you embedd subtitles with handbrake?

That’s what I look for on a video conversion software.

Yes, from the documentation:

Subtitles may be stored in two different formats within media or as additional files:
• Bitmaps (Pictures), e.g. VOBSUBs
• Text with markup, e.g. Closed Captions and SRT files.

HandBrake can use subtitles tracks as INPUT from the following sources:
• From DVD’s – Either VOBSUB or CC tracks.
• User supplied SRT files.

HandBrake has two methods of subtitle OUTPUT:
• Hard Burn: This means the subtitles are written on top of the image permanently. They cannot be turned on or off like on the DVD.
• Soft Subtitles: This means the subtitles will appear as separate selectable tracks in your output file. With the correct playback software, you’ll be able to enable / disable these subtitles as required.

Are you starting with VBR MP3 audio by any chance? Some converters still can’t deal with those very well, and xilisoft is not known as a piece of quality software.