Audio and video out of sync with Xilisoft video converter

[robertin75]

Hello;

I am trying to embedd subtitles on an ipod touch .mp4 file but xilisoft video converter is putting the audio and vide out of sync.

If I play the video on the preview window I can see this problem.

Anyone knows why is this happening?

Thanks

[robertin75]

UPDATE:

This has nothing to do with subtitles.

If I open ANY movie the audio and video are always out of sync.

Thanks

[Whappo]

[QUOTE=robertin75;2542512]UPDATE

If I open ANY movie the audio and video are always out of sync.

Thanks[/QUOTE]

Do you mean before you convert them or after? What format are you source files?

[robertin75]

Yes this happens before conversion. On the video preview window.

They are AVI files.

VLC LAN plays them along with the subtitles just fine and synced.

Thanks

[Whappo]

Does the problem exist with the converted files if you play them with VLC? Maybe someone with experience using xilisoft video converter will jump on this thread. I prefer Handbrake to create mp4 files, http://handbrake.fr/. It’s freeware.

[robertin75]

Yes the converted .mp4 file has this problem as well.

Can you embedd subtitles with handbrake?

That’s what I look for on a video conversion software.

[Whappo]

Yes, from the documentation:

Subtitles may be stored in two different formats within media or as additional files:
• Bitmaps (Pictures), e.g. VOBSUBs
• Text with markup, e.g. Closed Captions and SRT files.

HandBrake can use subtitles tracks as INPUT from the following sources:
• From DVD’s – Either VOBSUB or CC tracks.
• User supplied SRT files.

HandBrake has two methods of subtitle OUTPUT:
• Hard Burn: This means the subtitles are written on top of the image permanently. They cannot be turned on or off like on the DVD.
• Soft Subtitles: This means the subtitles will appear as separate selectable tracks in your output file. With the correct playback software, you’ll be able to enable / disable these subtitles as required.

[Kerry56]

Are you starting with VBR MP3 audio by any chance? Some converters still can’t deal with those very well, and xilisoft is not known as a piece of quality software.