ATAPI ihap422 8 reads DVDs not CDs

My ATAPI ihap 422 8 will read and burn DVD’s. It will not even read a CD. Under “My Computer” I get “Drive is empty”. I tried several CD’s (purchased software, music, etc. The CD just keeps spinning.

I have Nero 7 installed.

My only clue is that my device manager shows two Primary IDE controlers and one secondary IDE controler.

I have only this one optical device installed.

I have studdied this website and done Google searches for hours, but I can’t find anything that describes a fix.

Please help. Thanks

DVD drives have two separate lasers, one for dvds, one for cds. It is entirely possible for one of them to become defective independently of the other.
We see a fair number of these problems in fact.